SWOOP Blog
Latest Articles
Blog Archive
We can predict which posts will go viral!
The latest update to your SWOOP Analytics dashboard can predict which posts on Viva Engage or Workplace from Meta are likely to go viral.
We can tell you, with about a 99% accuracy rating, which posts are likely to get high levels of engagement across your organisation.
The vital role of Internal Communications in aligning people to strategic goals – Part 1
We explore the critical role internal communications play in aligning employees with strategic goals, what happens when you don’t, how to get it right, and how to measure it.
Listen Up: The importance of asking questions and fostering a culture of curiosity in the modern workplace
We have the key to driving engagement and innovation in the workplace. It sounds simple, but its impact is powerful.
This key is curiosity.
The 2023 Viva Engage Community Champions!
From championing conversations on equity, diversity and inclusion on Viva Engage, to empowering thousands of frontline workers with the ability to connect with colleagues, our 2023 Viva Engage Community Champions boast impressive resumes.
Announcing the world’s top Viva Engage networks and communities
For the first time in nine years of Viva Engage and Yammer benchmarking, a large size organisation with more than 40,000 employees has been ranked as the highest performing Viva Engage network. Find out who it is, along with all the 2023/24 Viva Engage Collaboration Champions!
Setting Goals and Measuring Success – A Practical Guide to Viva Engage
Tips to ensure a successful launch of Viva Engage within your organisation.
Viva Engage or Yammer? Confusion continues to reign!
It’s been more than a year since Microsoft retired the name “Yammer” and rebranded the enterprise social network “Viva Engage”. Has the new name been embraced?
How to successfully measure engagement before, during and after a live video streamed event
We discuss the importance of measuring employee engagement before, during and after a live video streamed event so you can know if your campaign is successful.
Predicting posts that are likely to go viral
How would you like to know if a post on Viva Engage or Workplace from Meta is likely to go viral as soon as it’s posted? We've found a formula, based off thousands of interactions, that can help you!
All the latest SWOOP Analytics product updates
We share all the latest updates from SWOOP Analytics products, from security and performance to brand new reports.
How to govern an Enterprise Social Network
How do you govern an internal social network such as Viva Engage and Workplace from Meta? We identify some of the touchpoints we’ve interacted with when rolling out an Enterprise Social Network (ESN).
How to deal with inappropriate posts on your internal communications channels
What do you do if someone posts something inappropriate on your Enterprise Social Network?
Gemma Saint explains how to moderate posts, issue warnings and remove posts if necessary.
Viva Engage Advanced Analytics v SWOOP Analytics
We've done a comparison of SWOOP Analytics for Viva Engage compared with Viva Engage Advanced Analytics so you can see exactly what you're getting with both.
While much of the Advanced Analytics is for monitoring, SWOOP's approach to analytics is to help people see the strength of their collaborative relationships, the persona they exhibit to other users and nudges to help make improvements. We also consider social listening more broadly than the Advanced Analytics approach. It is crucial to get insights about topics people are talking about beyond those initiated by corporate communications.
Mapping SWOOP Analytics reports to employee experience touch points
SWOOP Analytics has identified the opportunity for fusing survey-based “people analytics” insights with real-time workplace analytics to provide a continuous real-time improvement cycle.
In this article, Dr Laurence Lock Lee explores the richness of the insights available when experience/engagement surveys are combined with real-time workplace analytics.
The perfect Community Manager – is there such a thing?
What makes a good community manager? If there was a simple answer to this, many of us may be out of a job!
Pete Johns has tapped into the brains trust to find if there’s an answer to this question.
Are you winning or losing in digital collaboration?
How can you know if you’re winning or losing when it comes to digital collaboration? The answer is; data.
If you’re using Microsoft 365, Microsoft Teams, Viva Engage, Yammer or Workplace from Meta, we can provide you with a custom report to show you exactly how your organisation’s digital collaboration compares with the rest of the world.
The importance of having a dedicated person to facilitate your enterprise social network
Do you have a thriving online Enterprise Social Network where working out loud, knowledge sharing and asking the crowd is the norm? Or has your ESN been turned on and left to fend for itself?
If it’s the latter, it’s time to consider a dedicated community manager who can help breathe life into your ESN and nurture a successful online community.
Eli Lilly: Who Tells Your Story
Join Bryce Williams from Eli Lilly who thrills us by opening his presentation with a rendition of "Who Lives, Who Dies, Who Tells Your Story". It's the start of an incredible session from Bryce on how Eli Lilly and Company has enabled Storylines for all employees within their enterprise Yammer network.
National Grid: Using Storylines
Join us and Sally Jackson from National Grid where she talks about the hottest topic in digital communication: Storylines on Viva Engage! Sally is sharing best practices, lessons learned and how to make the most of this new feature! Discover the discussion!
NSW Department of Customer Service: Our People, Our Stories - How a government department is using Yammer to create a place of belonging
Find out how Alana Bradley from NSW DCS uses an initiative titled: Our Peoples Our Stories! Which are a range of posts that focus on telling the stories of DCS team members. DCS have used this program of work as a way of telling stories of care, belonging and inclusion at DCS that aligns with their strategy.