SWOOP Analytics Festival 2026

Viva Engage Edition

This year’s SWOOP Analyics Festival has now ended. Please register below to receive the recordings.

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WITH GUEST SPEAKERS FROM:

AustralianSuper
HCSC
Zespri Kiwifruit
Vestas
The Home Depot
ARUP
AGL Energy
Rio Tinto
National Grid
Constellation Energy

 

APAC Agenda

  • Change takes time. Adoption takes patience. Community takes persistence. In this candid session, AustralianSuper shares the wins, setbacks, surprises, and lessons from their first year with Viva Engage, along with practical insights for organisations looking to create sustainable employee engagement over the long term.

    Guest speaker: Courtney Nuyad, Australian Super

  • We'll brief you on the seven most important Viva Engage trends and insights from our 2026/27 Benchmarking Report - Viva Engage Edition.

    Sharon Dawson & Dr Laurence Lock Lee & Cai Kjaer, SWOOP Analytics

  • From little to no engagement to a primary communications channel. Discover AGL’s Viva Engage journey, the changes we made, and how we embedded the platform into our everyday communications.

    What we will cover:

    • High level overview of our journey

    • Deep dive on our CEO’s content – positive feedback/ authentic content

    • What we’ve found and changed

    Guest speakers: Clara Antonello & Lauren Chan, AGL

  • Guest speaker: Abi Banks, Zespri

  • Panel Q&A session with all our speakers:

    • Emily O'Brien, SWOOP Analytics

    • Courtney Nuyad, AustralianSuper

    • Clara Antonello, AGL

    • Lauren Chan, AGL

    • Abi Banks, Zespri

EMEA Agenda

  • Hear about Arup’s 'Viva Engage-first' approach to news and information sharing and how they 'cut through the noise' to provide a better user experience for their 19,000+ members around the world.

    Guest speaker: Chloe Bloomfield, Tasneem Shahpurwala, & Ben Johnson, Arup

  • We'll brief you on the seven most important Viva Engage trends and insights from our 2026/27 Benchmarking Report - Viva Engage Edition.

    Sharon Dawson & Dr Laurence Lock Lee & Cai Kjaer, SWOOP Analytics

  • How do you create meaningful connection when many of your employees aren’t sitting behind a desk? Sally Jackson and Jed Saint share how National Grid uses data to challenge assumptions, bring leaders into the conversation and help frontline employees share their own stories, ideas and expertise.

    Guest speakers: Sally Jackson & Jed Saint, National Grid

  • Most communicators are told to use announcements sparingly. At Vestas Offshore, one safety-critical community does the opposite. Learn how Viva Engage announcements help share safety lessons faster, reduce reliance on email, and ensure critical information reaches the people who need it most, while preserving the trust that makes announcements effective.

    Guest speaker: Tom Boden, Vestas

  • Panel Q&A session with all our speakers:

    • Cai Kjaer, SWOOP Analytics

    • Chloe Bloomfield & Ben Johnson, Arup

    • Sally Jackson & Jed Saint, National Grid

    • Tom Boden, Vestas

AMER Agenda

  • Through years of experimenting with employee communications on Viva Engage and measuring what works (or not), Evan Krause, Manager, Digital Communications, Health Care Service Corporation, will share best practices and ideas for developing your own thriving communities. He’ll discuss:

    Sweet spots that work for his company’s culture.

    How to use metrics and benchmarks to create baselines for improving engagement.

    What to do when employees don’t follow the Code of Conduct in their posts.

    Approaches for moving traditional email content to Viva Engage communities.

    Guest speaker: Evan Krause, HCSC

  • We'll brief you on the seven most important Viva Engage trends and insights from our 2026/27 Benchmarking Report - Viva Engage Edition.

    Sharon Dawson & Dr Laurence Lock Lee & Cai Kjaer, SWOOP Analytics

  • How do you move beyond simply having Viva Engage to creating a platform with clear purpose, stronger content and a more intentional approach to community?

    In this session, Rio Tinto will share the story behind its Viva Engage Reboot, from the challenges and objectives that shaped the programme through to the initiatives introduced as part of the transformation. The team will explore its approach to content, executive engagement, adoption, official communities, governance and community clean-up, as well as the implementation of SWOOP to strengthen its use of analytics.

    They’ll also share what the data is showing so far and the practical lessons they've learned that other organisations can take into their own Viva Engage programmes.

    Guest speakers: Scott Watson, Brooke-Lyn Lush & JJ Tardieu Taylor, Rio Tinto

  • How do you welcome and facilitate connection and belonging with employees of a new acquisition starting on Day 1? In this case study, hear how one organization partnered across IT and HR to welcome and integrate new employees on Day 1 by leveraging Viva Engage to immediately connect almost 1500 employees during a period of significant organizational change. Learn the strategies used to introduce a new digital workplace platform, encourage participation, and create a more connected employee experience across a growing workforce.

    Walk away ready to:

    • Use Viva Engage to support connection and culture during periods of change and integration

    • Build a Viva Engage adoption strategy that goes beyond Day 1

    • Increase employee participation and engagement in collaboration tools like Viva Engage

    • Partner effectively across communications, HR, and IT teams to drive success

    • Identify lessons learned and best practices for sustaining long-term adoption and value

    Guest speaker: John Alexander, Constellation Energy

  • When does an Announcement deserve the spotlight, and when does it just add to the noise? Cai Kjaer sits down with Home Depot’s Tai Collins to explore how to use Announcements with purpose, avoid overuse, and turn attention into meaningful engagement.

    Guest speaker: Tai Collins, The Home Depot

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Real stories. Practical lessons.
A whole lot of Viva Engage!

Settle in for 2.5 hours packed with Viva Engage stories, fresh ideas and plenty of practical takeaways. Hear directly from internal communications and digital workplace professionals as they pull back the curtain on how their organisations are using Viva Engage, what they’ve learned and the advice they’d share with others.

We added fresh insights from SWOOP Analytics' latest benchmarking and explore the growing opportunity to connect the dots across your communication channels.

What we talked about

  • Stories from organisations using Viva Engage every day, sharing their challenges, experiments, successes and lessons learned.

  • Practical tips and advice from people tackling many of the same challenges you are.

  • How Viva Engage, SharePoint and Teams work together, and what we can learn by connecting insights across these channels.

  • Communication intelligence and how a more connected view of communication data can help you make smarter decisions about your content, channels and communities.

You’ll leave with…

A notebook full of ideas, practical tips and lessons from organisations using Viva Engage in the real world. You’ll have a clearer picture of the approaches working for other organisations, what the latest benchmarking tells us about successful Viva Engage networks, and how bringing together insights from across your communication channels can help you make more informed decisions.

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