PRODUCTS

SWOOP Analytics®
for SharePoint intranet

Make your intranet useful, useable and used.

Makes governance easier by alerting you to pages that need fixing, the age of content, spelling mistakes, broken links and more.

AI-powered interactive coach helps you interpret and act on insights.

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SWOOP Analytics for SharePoint intranet provides
easy-to-understand intranet analytics
for people who are not analysts.

SWOOP Analytics for SharePoint intranet provides actionable insights by developing a series of health scores that clearly show the quality, user experience and engagement from across the entire intranet right down to an individual site and page level.  

 This ensures your intranet has high-quality, engaging content and helps everyone involved in your intranet be alerted to spelling errors, broken links or pages that are hard to read.

Combining SWOOP Analytics for SharePoint with SWOOP Analytics for Viva Engage, you can cross-reference intranet pages with relevant communities to find out if intranet content shared on Viva Engage is driving readership and if discussions around intranet-related content are occurring on Viva Engage. 


Know what people are looking at on your intranet

Screenshot showing website analytics data including top pages, files, sites, news articles, with columns for visitors, visits, and scores, and last updated dates.

Find out in a few clicks which content is making an impact. 

Recognise top content: Understand which pages, sites and files are most popular. Use this insight to learn what works for your audience and to make sure you give people more of what they need. 

Keep it tidy: Understand which pages, sites and files are least popular. Keep your intranet content up to date and relevant by clearing out (or updating) the content nobody is looking at.


Make sure your news stories hit the mark! 

Measure your intranet news to deliver top performing stories/campaigns.

Understand and adapt: Track how your campaigns/news stories are performing and make changes in-flight to get the best possible results.

Report on key metrics: Get the key statistics at your fingertips and share directly via SWOOP, or download to PowerPoint/Excel for fast and easy reporting.

Pick up problems early: Using the SWOOP Analytics Health Score you can easily see any issues with your content (e.g. spelling mistakes or broken links) and fix them before it becomes an issue for your audience.

Dashboard displaying various analytics, including activity by time, health score, activity over time, top news articles, most active audiences, and user engagement metrics in a digital platform.

Understand your audience

Dashboard showing website activity analytics. Top left is a heatmap of activity by time, highlighting popular time slots. To the right, a map of Australia with New South Wales shaded. Below, a bar chart shows city visits, Sydney leading. On the bottom left, a total device activity pie chart indicates 97% desktop, 3% tablet, 0% mobile. The lower center features key statistics: 24 unique visitors, 1,128 total visits, average of 9 daily visitors, and 47 visits per visitor. The data is based on 3,707 views and 1,128 sessions.

Understand when, where and how people are accessing your intranet.

When: Get a detailed breakdown of when people are accessing your story/page/site/intranet.

Where: Understand from where people are accessing your story/page/site/intranet.

How: Get a clear view on the devices people are using to access your story/page/site/intranet.


Develop a culture of continuous improvement

The SWOOP Analytics Health Score is a game-changer for your intranet quality, engagement and experience!

Prioritise your improvement efforts thanks to automated reporting on three key factors: 

  • Quality: Automatically pick up issues such as spelling errors, broken links and page age – and watch your Health Score improve as you fix the problems.  

  • Engagement: See how well a page is engaging its visitors by comparing expected read time with actual read time and fix any issues on the fly. 

  • Experience: Get a rapid, automated perspective on the way you are structuring and writing your content – let SWOOP Analytics for SharePoint intranet flag things that are overly complex so you can rewrite and improve.

AI-powered assistance

Intranet dashboard screenshot displaying health data, score charts, and page issues. The dashboard includes tabs labeled Essentials, Health, Behavior, Audience, Sites, Pages, Files. The Health tab shows a score of 51 needing attention, a line graph of scores over time for total, quality, engagement, and experience. The Health Overview displays scores: Quality 52, Experience 73, Engagement 27 with explanations for each. The Pages with Issues section lists problematic pages like Home, Onboarding, and branding page with issues, site, and scores. The explanations describe the meaning of the scores for quality, engagement, and experience.

Dr SWOOP is our Generative AI bot that has been trained on published and private content relating to SWOOP Analytics, such as support articles and selected content from our website including blog posts, case studies and benchmarking reports.

Ask Dr SWOOP and get ideas for how you can improve your intranet with SWOOP for SharePoint.

Screen capture of the Ask Dr. SWOOP webpage discussing how to improve engagement health scores, with a question in red asking, 'How can I improve the engagement health score?' and detailed text explaining three key areas: Quality, Engagement, and Experience.

What’s different about SWOOP Analytics for SharePoint intranet

SWOOP Analytics for SharePoint intranet helps you: 

Proactive Guidance

Many organisations invest heavily in designing and implementing their SharePoint intranet, but maintaining it is challenging. SWOOP Analytics for SharePoint intranet provides a prioritised list of issues to address so you get alerted to pages that need attention. 

Unleash reporting with self-service

Everyone has access to their own dashboard with insights for page editors, site owners and intranet owners.

Tune content

Intranet owners and contributors get insights on how their content performs. Segment your audience by any available employee attribute and you can see what content your target audience is engaging with. 

Secure & Private

SWOOP Analytics has a unique security model which has passed stringent reviews by major companies. We’re ISO27001 certified too and perform external security testing. Data can be stored in your region. 

Melinda Schaller | Global Intranet & Content Manager, IT Product Lead | Syngenta

Intranets are not about internal communications: they are about the employee experience.

Read more about SWOOP Analytics for SharePoint intranet

Get a demo of SWOOP for SharePoint intranet

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Three illustrated people having a conversation, each in a speech bubble with a small white rectangle for text. The top person has dark hair, red earrings, and a red speech bubble, the middle person has glasses and a red speech bubble, and the bottom person has short dark hair and a blue speech bubble.
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