AI-enhanced digital workplace analytics for SharePoint intranets, Viva Engage and M365.

How do you engage thousands of operational employees who spend little time behind a desk?

National Grid is using Viva Engage and SWOOP Analytics to amplify leadership voices, encourage employees to share their own stories and build a thriving learning culture where knowledge, collaboration and innovation flow across the business.

Boehringer Ingelheim transformed a sprawling 60,000-page SharePoint intranet into a healthy, sustainable digital workplace.

Discover how the global pharmaceutical company uses editor training, content lifecycle management, and SWOOP Analytics to govern more than 30,000 intranet pages across 2,000 editors.

Faced with more than 3,000 intranet pages and a 700-person authoring community, this New Zealand financial organisation set out to make critical information easier for frontline employees to find.

By combining content governance, AI-assisted authoring with Copilot, and insights from SWOOP Analytics, the organisation reduced information-finding time by 53% and laid the foundation for future AI chatbot success.

The Australian Financial Complaints Authority transformed its SharePoint intranet into a trusted single source of truth, helping case managers access accurate, up-to-date information when making complex decisions.

Through strong governance, structured content design and insights from SWOOP Analytics, AFCA has built one of the healthiest intranets in the world.

The Viva Engage community identified by SWOOP Analytics as the best in the world for 2025/26 is a textbook example of best practices.

It’s led by an engaging, authentic chief executive. People are asking questions and receiving answers. It’s a safe space for people to share their ideas and opinions. And they use data from SWOOP Analytics to monitor engagement and ensure messaging is reaching the right people.

When global industrial technology leader Schneider Electric revamped a Viva Engage community spanning multiple countries and thousands of employees, it went back to basics to learn what people wanted, then tapped into the data from SWOOP Analytics to guide decisions.

The result? A 20% increase in employee engagement across the platform.

At AllPoints Fibre Networks, Viva Engage is the single official news channel. The purpose of channelling news to one single point is to avoid overloading colleagues with endless news and Viva Engage posts.

It’s about ensuring the messaging hits the right people at the right time, without overloading people. 

When Medibank announced a $50 million mental health initiative, it mirrored the campaign internally for Medibank employees by creating opportunities for conversation and connection, both in person and via internal communication channels like Viva Engage.

Stories about colleagues or news articles with a “what’s in it for me?” angle receive the highest readership at this New Zealand-based financial organisation.

Boehringer Ingelheim makes every employee feel valued by personalising content and targeting audiences to make intranet news and content relevant to every individual person.

It’s all about providing people with the tools, apps, content and news they need to accomplish their job and have a successful day.

At American film and production company LAIKA Studios made the decision to have a centralised administration for its intranet, meaning a small, dedicated team manages content and oversees the publishing process.

When Australian health insurer Medibank was moving to a brand new office, right from the go-get it got employees involved in decision making through posts, polls and storytelling on Viva Engage.

Are you struggling to get your colleagues engaged on Viva Engage? Do you want to inject some fresh content that leads to conversation starters?

This is the story for you! It’s simple, and one you can emulate today.

See how a simple adoption campaign offering a free coffee can get colleagues flocking to Viva Engage!

When British technology services business Arqiva relaunched its Viva Engage network in March this year, it put in place two governance measures that have resulted in the network’s success.

From getting new leaders to record a video of themselves answering random questions to Lady Whistledown posts, it’s easy to see why Westpac New Zealand ranks as one of the world’s top performing Viva Engage networks.

A stuffed bear has had a major impact at Transport for NSW. It’s responsible for getting people to use Viva Engage, and in doing so, connect people across an entire organisation and state, breaking down departmental hierarchies, and creating measurable business value.

Learn how The NRMA created an enterprise-wide wrap of how leaders and team members are using Viva Engage, and how you can do so too!

If you’re working in the Microsoft 365 ecosystem, chances are you’ve been asked why you need Viva Engage when you’re already using Microsoft Teams.

Couldn’t you just have a large team on Microsoft Teams and eliminate the need to switch between the two platforms?

At Aggreko, the intranet is targeted to each and every audience. By enabling audience targeting, specific content is prioritised to specific audiences and it’s been a game changer in getting employees more engaged on the intranet.

If you want to reach every employee at global investment services provider IFM Investors, forget about sending an all-employee email. Instead, post on Viva Engage.

With more than 80 stores scattered across one of the largest countries on the planet, Medibank’s frontline team members are some of the most connected and engaged in the world thanks to their vibrant Viva Engage community.

Aggreko, the global leader in providing energy solutions, has replaced the news feed on its SharePoint intranet with the Viva Engage All Company feed so every employee becomes an editor with the power to share stories.

ANZ was the first large-size organisation to top SWOOP Analytics’ global benchmarking of Viva Engage networks.

We take you on ANZ’s Viva Engage journey, from the start when the CEO led from the front, to today when collaborating on Viva Engage is part of the bank’s everyday culture.

At Christian Aid, almost every employee reads Viva Engage because a decision was made to make it the primary communications tool. Leaders and staff are banned from sending all company emails, and instead must communicate through announcements on Viva Engage.

When the CIO of a major bank made the decision to move away from email updates and embrace Viva Engage for authentic, two-way connections, it took just a month for him to become one of the most influential people in the entire organisation.

There are three key purposes for using Viva Engage at Engage Squared. 1. Showcasing the completion of successful projects and sharing lessons learned. 2. Nurturing a culture of sharing and connectedness. 3. Reward and recognition.

We look at the physical, as well as the digital, needs of successful hybrid work. It’s time to turn your office space into a collaboration, or gathering, space so your employees want to return to the physical workplace, but not fulltime.

Transport for NSW shares how a successful external social media campaign also proved successful as an internal comms campaign on Viva Engage.