SWOOP Analytics’ 2025/26
Viva Engage Benchmarking Report
Explore our interactive experience of SWOOP Analytics’ 2025/26 Viva Engage Benchmarking Report and receive a free copy of the full report direct to your inbox.
We’ve analysed almost 17 million Viva Engage interactions from almost three million employees worldwide across 73 organisations and 5,758 Viva Engage communities to show you how employees, leaders and organisations are using Viva Engage, and what you can learn from these real-life behaviours.
Download your free report now and visit our interactive experience to explore the findings in a whole new way. We'll show you the good, the bad and the ugly trends in Viva Engage usage over the past year, you can take our Persona Quiz and see how your organisation compares to global benchmarks in real-time.
We’ve also addressed the issue of information and noise overload across Viva Engage and internal communications channels in a brand new Success Guide.
Our benchmarking report will show you how to get the most from your Viva Engage network, we'll give you achievable goals to set your own benchmarks, and you'll learn best practices from the world's top Viva Engage users.
We’ve also updated all our Viva Engage Success Guides based on this latest research to give you data-based actions you can take to improve Viva Engage for all your users. These guides are an invaluable resource for anyone using, or launching, Viva Engage.
Download your 2025/26 Viva Engage Benchmarking Report and Success Guides
NEW Report:
NEW Success Guides:
UPDATED Success Guides:
We’ve also identified the world’s top performing Viva Engage networks, and the top performing communities, and been fortunate enough to interview many of these organisations so we can all learn from their best practices and experience.
SWOOP Analytics’ 2025/26 Viva Engage benchmarking study, based on six months of real-life data to July 1, 2025, shows a shift away from two-way conversations towards one-way, broadcasting-style communications.
We found more people are using Viva Engage, but they’re not tapping into its superpower and using it to engage in two-way conversations.
These trends highlight the need for renewed focus on fostering genuine, reciprocal interactions to maintain Viva Engage as a vibrant platform for enterprise communication and collaboration.
In SWOOP Analytics' 2025/26 Viva Engage benchmarking we analysed:
» Across 73 enterprises in the six months to July 1, 2025
» 5758 Viva Engage communities
» Almost 17 million Viva Engage interactions
» The Viva Engage behaviours from almost 3 million employees
Join SWOOP’s 2026/27
Viva Engage benchmarking study
Join next year’s Viva Engage benchmarking to see exactly how your Viva Engage network compares with the rest of the world.
SWOOP Analytics benchmarking is free and your data remains anonymous.
To join our benchmarking study, you will be connected to SWOOP Analytics for Viva Engage for free for a period of time. You will have full access to our analytics, including the ability to create your own custom enterprise benchmarking report. Our AI-powered Dr SWOOP will provide a full commentary on your results, comparing your Viva Engage network against 15 different metrics to show how you scored against the average, and the best, performing organisations. Dr SWOOP will also provide a qualitative summary of your organisation’s strengths and areas for improvement.