Announcing the top world’s best performing Viva Engage networks and communities for 2025/26!

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We’re thrilled to announce accessibility checks are now live across SWOOP Analytics for SharePoint intranet!

These checks aim to improve the accessibility and usability of SharePoint intranet content by flagging issues such as missing alt text and unclear link labels, helping organisations build more inclusive and compliant digital experiences.

In this third blog post on the ethical use of AI in internal communications, Cai Kjaer explores best practices internal communicators should adopt as they embed the use of AI.

In Cai Kjaer’s second instalment in his series on the ethical use of AI in internal communications, he explores how the need for disclosure increases with the level of AI’s involvement, and the risk of misperception.

While AI can boost efficiency and provide creative inspiration for internal communicators, it raises an important question: When should communicators disclose that content was AI-generated or AI-assisted?  

This is the first of Cai Kjaer’s three-part series on the ethical use of AI in internal communications.

In the age of the chatbot, are internal communicators writing for people, or for bots?

The reality is, we are writing for people who might reach our content through a bot. Cai Kjaer explores the evolution of AI and intranets.

Will AI take over the intranet?

The overwhelming consensus is that AI and the intranet won’t work together unless governance measures are in place and content is up to date. Learn how organisations are using AI and the intranet.

If you want to get your intranet AI-ready, think of it like a fresh start when you move house. You need to get rid of the junk, you need to do a good clean-up of the old house and have structures in place in the new house to keep everything organised.

If you have a decentralised intranet, you’ll have loads of content editors. So how do you set them up for success? We’ve got all the hot tips for you!

Our latest product updates mean you can manage your favourites, reduce clutter, and we have accessibility checks coming.

If you’re struggling to get your colleagues using Viva Engage, we’ve compiled tips from world experts to help get your people conversing, connecting and collaborating on Viva Engage.

Using data to show leaders the impact of their efforts is often the silver bullet to get them spending a few minutes each day listening to, and engaging with, their employees on Viva Engage. 

It sounds simple, and it can be.