
SWOOP Blog
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In the age of the chatbot, are internal communicators writing for people, or for bots?
The reality is, we are writing for people who might reach our content through a bot. Cai Kjaer explores the evolution of AI and intranets.
Will AI take over the intranet?
The overwhelming consensus is that AI and the intranet won’t work together unless governance measures are in place and content is up to date. Learn how organisations are using AI and the intranet.
If you want to get your intranet AI-ready, think of it like a fresh start when you move house. You need to get rid of the junk, you need to do a good clean-up of the old house and have structures in place in the new house to keep everything organised.
If you have a decentralised intranet, you’ll have loads of content editors. So how do you set them up for success? We’ve got all the hot tips for you!
Our latest product updates mean you can manage your favourites, reduce clutter, and we have accessibility checks coming.
If you’re struggling to get your colleagues using Viva Engage, we’ve compiled tips from world experts to help get your people conversing, connecting and collaborating on Viva Engage.
Using data to show leaders the impact of their efforts is often the silver bullet to get them spending a few minutes each day listening to, and engaging with, their employees on Viva Engage.
It sounds simple, and it can be.
How does your Viva Engage network compare with other organisations? Are the numbers you think look “good” from your communities really “good” compared with other organisations?
The only way to really know is to compare your data with others to see where you’re ahead and where you’re behind.
We are often asked what difference there is between Microsoft’s Advanced Analytics for Viva Engage and SWOOP for Viva Engage. Remember that Microsoft’s Advanced Analytics for Viva Engage is only available for those who have bought licences for it.
If you are predominantly looking to boost analytics, then SWOOP for Viva Engage is a very cost-effective way to get extensive analytics only investing a small fraction compared to the C&C bundle.
We’ve interviewed the world’s champion Viva Engage community managers to get their tips for how to create and manage successful communities.
We share their real life examples of creating and nurturing Viva Engage communities.
A bit of juicy gossip, a chance to help others, news from leaders, feeling appreciated for a job well done and future business plans - these are five things people want to hear about on Viva Engage.
If people care about the content, they will engage with it.
We’ll show you how to save up to 95% of the cost of Microsoft’s Advanced Analytics for Viva Engage - and you’ll receive a better product with more features!
Blog Archive

Working From Home: Are You Overworked, Overwhelmed or Overjoyed?
As we settle into our new normal, a plethora of survey-based research addressing productivity gains or losses has found those working from home are experiencing a range of emotions.

How Network Analytics Can Help Us Avoid Digital Fatigue
The working from home (WFH) mandate has inspired a love-hate relationship in many of us. What we lose in our daily commutes, we gain in digital fatigue. Too many ZOOM meetings, too much time online, too many demands are all common complaints. I previously wrote about digital overload, noting activity levels alone do not indicate overload.

SWOOP Chat with Jessica Lipnack
Jessica Lipnack is the author of Virtual Teams, a book written in 1997 but one that describes how most people are working during the COVID-19 crisis. Jessica and SWOOP Chief Scientist Dr Laurence Lock Lee discuss how to keep teams productive while working virtually and the new challenges facing leaders around the world.