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What impact do leaders have on collaboration? Show me the numbers!
One of our most enduring observations from organisations successfully using Enterprise Social Networking (ESN) platforms is the important role the CEO and executive leaders have played in the network’s success.
Engagement At Scale: What Senior Leaders Need To Do
It is more important than ever for senior leaders to build trust by establishing two-way conversations with their people – at scale. In this article, we’ll give simple, practical and evidence-based tips for achieving this spending just five minutes per day. We’ll also show you how to measure this at the individual level.
Engagement 3.0? SWOOP has you covered
We were intrigued and somewhat excited when we saw HR guru Josh Bergin’s take on the evolution of the Employee Engagement marketplace. Bergin is an internationally renowned HR, People and Talent analyst, who recently provided his Top 5 Digital trends in HR.
SWOOP Analytics wins the top award with our research on Groups in Enterprise Social Networks
We’re proud, and a little humbled, to have won the Best Paper at the 29th Australasian Conference on Information Systems for our research into group types on Enterprise Social Networks.
"Social" Groups in Enterprise Social Networks
In this final article in our series on Enterprise Social Group types, we address “non-work” groups and their importance to community success.
100% Engagement on your Yammer site: How is this possible?
In our last blog post we reported that the average engagement score on Yammer platforms was around the 20% mark. Given that many of the organisations in our sample are mature users, how could one possibly hope for 100% engagement? Well, we think the answer is simple. And that is to drive Yammer usage to the level that real work gets done; and that is to the Team Level.
User Engagement – What does this mean to you?
The term “User Engagement” has been bandied around the IT industry for decades now. To my knowledge the only other industry that refers to its customers as “Users” is the illegal drug industry. There are some similarities. The users are demanding, can’t get enough of what they want, pay too much and inevitably end up disappointed.