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Juniper Networks: Community Branding
Yammer, Viva Engage SWOOP Analytics Yammer, Viva Engage SWOOP Analytics

Juniper Networks: Community Branding

Join Kevin Crossman from Juniper Networks as he takes you through the visual design of the community icon and cover photo as a key method to reinforce organizational culture and to build confidence with users. Viva Engage displays the icon and cover photo differently than in Yammer, causing community owners to reconsider the imagery used previously. In this session, Kevin will discuss these considerations and share some examples of effective community branding elements, approaches to community types, and an example style guide.

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Social learning in action
Sharon Dawson Sharon Dawson

Social learning in action

A Yammer community can become social learning in action and what better way to learn than from your own colleagues. Social learning on Yammer means it can be scaled across geographies and operate at very low cost.

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Employee Experience Isn't About Mapping Journeys, It's About Bridging Organizational Tribes
CMS Wire, Thought Leadership Laurence Lock Lee CMS Wire, Thought Leadership Laurence Lock Lee

Employee Experience Isn't About Mapping Journeys, It's About Bridging Organizational Tribes

Talking about employee engagement as it relates to customer engagement is all the rage these days. The idea being that happy employees equal happy customers. And along the way, some hijacked the “Customer Journey” terminology to speak of “Employee Journeys,” with the inference that a happy employee journey — typically defined by the HR touchpoints of recruitment, on-boarding, learning and development, performance assessment and exit — leads to happy customers. This analogy falls apart at journey’s end: The customer journey ends with a sale. The employee journey ends with the person leaving.

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Are People Analytics the Answer to Your Employee Engagement Woes?
CMS Wire, Thought Leadership Laurence Lock Lee CMS Wire, Thought Leadership Laurence Lock Lee

Are People Analytics the Answer to Your Employee Engagement Woes?

Deloitte's Human Capital Trends 2017 report identified "Organization of the Future" as its leading trend. The report went on to note a big shift in the way employees engage with each other, from hierarchies to networks. This social theme was reinforced in the company's 2018 report, which highlighted the rise of the “social enterprise.” The report placed an organization’s social capital as an enterprise asset on par with traditional physical and intellectual property assets. Deloitte emphasized the importance of a harmonized leadership team in building the social enterprise, with collaboration needed at all levels.

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Facilitating Organisational Change with SWOOP
Thought Leadership Laurence Lock Lee Thought Leadership Laurence Lock Lee

Facilitating Organisational Change with SWOOP

Just take a moment and think about the last 2 or 3 major organizational change programs that you have been party to (or a victim of). Invariably the change will have something to do with wanting to change the way people work and interact with each other in your organization. Perhaps it was triggered by a significant structural change, a merger, or acquisition. Perhaps it was around a major technology refresh. Or perhaps even a significant change in company strategy, triggered by a disruptive change in the marketplace. Whatever the reason, invariably you will be asked to adapt your behavior to become more adaptive, responsive and collaborative; because change has now become a constant.

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