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In this third blog post on the ethical use of AI in internal communications, Cai Kjaer explores best practices internal communicators should adopt as they embed the use of AI.
In Cai Kjaer’s second instalment in his series on the ethical use of AI in internal communications, he explores how the need for disclosure increases with the level of AI’s involvement, and the risk of misperception.
While AI can boost efficiency and provide creative inspiration for internal communicators, it raises an important question: When should communicators disclose that content was AI-generated or AI-assisted?
This is the first of Cai Kjaer’s three-part series on the ethical use of AI in internal communications.
In the age of the chatbot, are internal communicators writing for people, or for bots?
The reality is, we are writing for people who might reach our content through a bot. Cai Kjaer explores the evolution of AI and intranets.
Will AI take over the intranet?
The overwhelming consensus is that AI and the intranet won’t work together unless governance measures are in place and content is up to date. Learn how organisations are using AI and the intranet.
If you want to get your intranet AI-ready, think of it like a fresh start when you move house. You need to get rid of the junk, you need to do a good clean-up of the old house and have structures in place in the new house to keep everything organised.
If you have a decentralised intranet, you’ll have loads of content editors. So how do you set them up for success? We’ve got all the hot tips for you!
Our latest product updates mean you can manage your favourites, reduce clutter, and we have accessibility checks coming.
If you’re struggling to get your colleagues using Viva Engage, we’ve compiled tips from world experts to help get your people conversing, connecting and collaborating on Viva Engage.
Using data to show leaders the impact of their efforts is often the silver bullet to get them spending a few minutes each day listening to, and engaging with, their employees on Viva Engage.
It sounds simple, and it can be.
How does your Viva Engage network compare with other organisations? Are the numbers you think look “good” from your communities really “good” compared with other organisations?
The only way to really know is to compare your data with others to see where you’re ahead and where you’re behind.
We are often asked what difference there is between Microsoft’s Advanced Analytics for Viva Engage and SWOOP for Viva Engage. Remember that Microsoft’s Advanced Analytics for Viva Engage is only available for those who have bought licences for it.
If you are predominantly looking to boost analytics, then SWOOP for Viva Engage is a very cost-effective way to get extensive analytics only investing a small fraction compared to the C&C bundle.
Blog Archive

Identification of Enterprise Social Network (ESN) Group Archetypes in ESN Analytics
With the proliferation of Enterprise Social Networks (ESN), the measurement of ESN activity becomes increasingly relevant. The emerging field of ESN analytics aims to develop metrics and models to measure and classify user activity to support organisational goals and outcomes. In this paper we focus on a neglected area of ESN analytics, the classification of activity in ESN groups.

Are today’s boards ill-equipped to deal with modern workplaces?
As scalps continue to fall in the banking Royal Commission, it’s become clear board members need tools to give insights and transparency into company culture. Boards need to be better technically equipped to deal with non-financial indicators like a poor or ineffective corporate culture.

Peace Data Standard: A Practical and Theoretical Framework for Using Technology to Examine Intergroup Interactions
The current paper presents a theoretical framework for standardizing Peace Data as a means of understanding the conditions under which people’s technology use results in positive engagement and peace.