Thanks for joining us
at the 2025 Viva Engage Festival!
Here you’ll find festival highlights, on-demand recordings of all the sessions and loads of free resources to help you on your Viva Engage journey.
2025 Viva Engage Festival Recordings
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Medibank
How Medibank used Viva Engage to amplify its commitment to mental health
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Reece
From launch to lasting impact: Building trust in Reece's transition to Viva Engage
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ACC New Zealand
Making leadership visible, accessible and actively involved
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Schneider Electric
From Insights to Impact: Building High-Engagement communities through Data, Dialogue and Daily Wins
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Danske Bank
Using Viva Engage as a strategic change management platform (case-study)
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Capgemini
From Chaos to Clarity: How Capgemini is transforming Viva Engage into a strategic communications powerhouse
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Nuveen
Leadership Engagement and Top-Down Communication in Driving Adoption of Viva Engage
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Siemens Energy
Moderation that Matters: Building Safe and Engaging Communities
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Eli Lilly and Company
Why communities win: How culture & connection fuel productivity
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All Q&A Panel | APAC
Q&A session with APAC speakers.
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All Q&A Panel | EMEA
Q&A session with all EMEA speakers.
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All Q&A Panel | AMER
Q&A session with all AMER speakers
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SWOOP Analytics
Key findings from SWOOP Analytics’ 2025 Viva Engage Benchmarking Report
Festival Highlights & Key Takeaways
Purpose is everything and most
networks don’t make it clear enough
Every successful speaker hammered this home: communities only work when the purpose is explicit and visible. Clear naming, a strong description, community owners who actually moderate, and nudging posts back on track is the backbone of every thriving network.
If people don’t know why a space exists, they won’t use it well.
Content that feels human always
outperforms content that feels corporate
Across every talk, the winning ingredients were the same:
Stories
Photos/ short videos
Personal tone
Real emotion
Clear asks (“What’s one thing you learnt today?”)
Employees respond to people, not polished announcements. Authenticity consistently beats corporate polish.
Leadership engagement changes
the whole culture (and the numbers prove it)
From Medibank to Nuveen to Siemens Energy, the pattern is identical:
When leaders post, comment, ask questions and show vulnerability, employee participation jumps across the board.
Leadership behaviour is still the No.1 predictor of adoption. You can’t expect the workforce to join in if leaders won’t.
Moderation matters but the best
networks don’t “police”, they guide
The strongest orgs use:
“Call-in, not call-out”
Educating > deleting
Fast first-response time
Community managers as guides, not gatekeepers
Good moderation protects psychological safety, stops misfires early, and keeps conversations healthy without smothering them.
Noise is the new enemy and every
top organisation is actively fighting it
Information overload came up in all three regions.
The strongest performers use:
Channel maps
Hard caps on announcements
Airtight editorial calendars
Location-specific or topic-specific communities
Clear linking back to the intranet as the source of truth
Better use of “pin” instead of “announce”
The message is simple: without governance, even the best content gets drowned
Participation grows when
employees feel seen, safe and responded to
Festival-wide, the pattern is clear. People engage when:
They get acknowledged
Their leaders model behaviour
The tone is warm, informal and human
They see real colleagues being recognised
Questions actually get answered
The platform feels like a community, not a bulletin board
Engagement isn’t about features. It’s about behavioural signals.
Try our Information Overload Calculator
Our Information Overload Calculator will identify where your problem lies, and how much it’s costing your organisation.
SWOOP Analytics will help you solve the information overload problem by showing you what messaging is reaching whom, give you the insights needed to target and reduce clutter, and ensure critical updates reach the right people, without overwhelming them.
Dr SWOOP is your AI analytics coach for internal communication. Now integrated into all SWOOP Analytics products!
Schedule a free demo to see Dr SWOOP in action.
Meet Dr SWOOP
Download the 2025/26 Viva Engage Benchmarking Report & Success Guides
We’ve analysed almost 17 million Viva Engage interactions, all of which have occurred in the same six-month period, from almost three million employees worldwide across 73 organisations and 5,758 Viva Engage communities to show you how employees, leaders and organisations are actually using Viva Engage, not how they think they are using it.
We’ve also updated all our Viva Engage Success Guides based on this latest research to give you data-based actions you can take to improve Viva Engage for all your users. These guides are an invaluable resource for anyone using, or launching, Viva Engage.
