Teams Benchmarking Report 2020

There was one common thread amongst all the teams and departments that ranked at the top of SWOOP Analytics’ 2023 M365 & Microsoft Teams benchmarking analysis - they had all made the decision to work together in the same way on their digital platform.

If you have more than 10 people in your team on Microsoft Teams, there’s every chance your “team” should be a “community” in Yammer.

We’ll help you determine where a group should be hosted - Yammer or Teams - and how to migrate between the two.

Top 3 tips from the experts when using Microsoft Teams for IT/DevOps teams:

1. Create house rules, plan how you’ll use Microsoft Teams

   2. Commit to working out loud

   3. Use DevOps tools in Teams

Why should I use Microsoft Teams?

It can be used as a hub for all your day-to-day work but is this enough to convince you?

Top tip & tricks for teachers using Microsoft Teams

1. Make it interactive

2. Start with the user experience, don’t just replicate a real-life classroom

3. Use asynchronous Q&A sessions for classes

There are huge opportunities for most companies using Teams to change their collaboration for the better. Here’s how to take advantage.

3 tips to use Microsoft Teams with Frontline Workers

1. Use threaded conversations for shift workers and handovers

2. Frame messages for the frontline

3. Trust your workers

Remote workers are less productive when working from home. That’s the conclusion from an international study but what about measuring asynchronous work?

We share the top 3 tips for Project Managers using Microsoft Teams.

We outline the 7 deadly sins of digital working.

The pandemic changed work forever. Here’s how to use Microsoft Teams effectively and transform the way your teams collaborate.

5 things you must avoid when using Microsoft Teams.

The world’s experts in Microsoft Teams share their top tips for you to get he most from the digital platform.

We think somewhere in your organisation you have teams that showcase what digital transformation is all about. Do you know who or where they are?

SWOOP Analytics will identify them for you.

Does a conversation on Microsoft Teams have a longer or shorter life span than a conversation in Yammer?

We look to bees to see the importance of productivity when it comes to a tool like Microsoft Teams.

Those of you struggling with working from home (WFH) may have some doubts about this, but bear with me. If I asked you “who is in your team?” could you answer easily? Or would your answer be “well that depends ... do you mean our whole department? The people I work with the most? Which team do you mean? I’m on multiple teams.”

Learn how one of Australia’s largest member organisations, providing roadside assistance, insurance, banking and more, is using Microsoft Teams and Yammer to keep employees connected with leaders during the COVID-19 work from home environment.

Picture it now. The head of IT security has just been informed the whole company is moving to Working from Home (WFH) over the next week. All of a sudden, Microsoft Teams or Zoom or Webex or Slack (or put your favoured collaboration tool here), has to be rolled out post haste.

Have you ever wanted to better understand how productive you, your team and your organization really are when it comes to collaboration? If ever there was a time to research the effectiveness of how an organization is collaborating, it’s now. For those of you who have undertaken any experimental research, you will appreciate how hard it is to undertake a large-scale controlled experiment.

We’re often told about best practices and how they should be implemented but what about those practices we should avoid, the worst practices? As part of SWOOP Analytics’ world-first benchmarking of Microsoft Teams, we interviewed six of the world’s top Microsoft consultancy firms to find the emerging worst practices when rolling out Teams.

Here at SWOOP Analytics, we have just published our very first global benchmarking report of the interactions of more than 47,000 people in more than 5,300 Teams across 15 organisations. This is the world's largest benchmarking study ever undertaken of team interaction patterns on Microsoft Teams. What follows are five evidence-based insights on what the best performing teams are doing and what you can do to achieve better business outcomes.

You just received the all-company announcement; everyone is to work from home (WFH) for the foreseeable future. You may have previously worked from home on the odd occasion. You managed to get by, but you always wondered if you had missed out a little, compared with your colleagues who were working from the office.

Microsoft Teams is a big deal. Not only for Microsoft, but for all Office 365 customers. It’s Microsoft’s fastest growing business product ever and has been positioned as the hub for all office collaboration activities.In this time of coronavirus-forced work from home (WFH), keeping employees engaged in their work becomes even more of a priority. What’s more, this engagement is now becoming 100% digital (at least for the coming months).

It’s well accepted that any significant technology implementation must be accompanied by an organisational change program if it’s to succeed. The implementation of Microsoft Teams certainly qualifies as a significant technology implementation but how disruptive is it likely to be to your organisation?

You may have seen on your personal SWOOP dashboard something called the Diversity Index. You will also see it at the Groups, Team, Business Unit/segment and Enterprise levels where we average the diversity scores across the respective membership. In this article, we explain why and how the Diversity Index is actually calculated.

When SWOOP Analytics is used at the earliest stages of Microsoft Teams adoption, it is possible for organisations and teams to recognise the danger points, as well as the growth markers, to help accelerate their adoption rates.