Case Studies

Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet and Workplace from Meta networks.

 M365 |  Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos

Meridian Energy - The power of Bad Jokes

Sharing Bad Dad Jokes was the boost Meridian Energy needed to kick-start its Viva Engage & Yammer network.

What makes the community so important is that it’s been an easy and entertaining way to introduce Viva Engage to hundreds of employees who had otherwise never engaged on an ESN.

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Viva Engage, Yammer, Employee Engagement, Culture, ROI Sharon Dawson Viva Engage, Yammer, Employee Engagement, Culture, ROI Sharon Dawson

Westpac New Zealand - Banking on Viva Engage & SWOOP Analytics to achieve top collaboration

At Westpac New Zealand there has been a deliberate move away from traditional communication channels, like the intranet, to Viva Engage, where employees can engage in the content.

This has resulted in huge engagement numbers across Viva Engage and even measurable ROI on a home loan campaign.

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The NRMA - Motoring along with Yammer

CEO Emma Harrington admits she was nervous, and maybe even a little anxious, when she first started to share her thoughts, ask questions and open herself up on The NRMA’s Viva Engage network.

Fast forward four years and posting, listening and joining conversations on Viva Engage is the least pressured and most fun part of Emma’s job!

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Yammer, Culture, Viva Engage Sharon Dawson Yammer, Culture, Viva Engage Sharon Dawson

Celebrating the people of the Leukaemia Foundation

The Leukaemia Foundation's “Celebrating our People” Yammer community has become a reflection of the culture at the Foundation, of caring deeply about patients and staff.

It’s this simple formula of sharing incredible stories that makes the Yammer community so powerful, and it’s all measured with data from SWOOP Analytics.

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Yammer, Employee Engagement, Viva Engage Sharon Dawson Yammer, Employee Engagement, Viva Engage Sharon Dawson

US Health Insurer - A brush with fame

When this major US health insurer wanted to inject some conversation in its Yammer community while everyone was working from home during the COVID-19 pandemic, an employee shared photos of herself with famous people.

It kicked off a “brush with fame” campaign on Yammer, asking colleagues to share their encounter with someone famous. 

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Yammer, Innovation, Employee Engagement, Viva Engage Sharon Dawson Yammer, Innovation, Employee Engagement, Viva Engage Sharon Dawson

Engage Squared - How a bot is helping with innovation

Engage Squared uses a bot to get people engaged on Yammer by asking them a personal questions in the “Social” Yammer community.

It gets employees logging onto Yammer to look around to see what else is being posted in other communities, it allows colleagues to learn more about each other, it gives everyone a break from the regular work day and it allows employees to “practice” using Yammer in a safe environment.

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Department of Transport and Main Roads - Keeping an open dialogue on Yammer

At the height of the COVID-19 pandemic in Queensland, Department of Transport and Main Roads Director-General Neil Scales was unable to travel to physical sites, so he stepped in front of the camera to provide weekly updates about the latest COVID-19 news and impacts to the department. He then shared the videos on Yammer.

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Yammer, Employee Engagement, Culture, ROI, Viva Engage Sharon Dawson Yammer, Employee Engagement, Culture, ROI, Viva Engage Sharon Dawson

Aggreko - Breaking geographical barriers with Viva Engage

Working in some of the world’s most isolated regions can be a lonely existence, and keeping those people digitally connected with their colleagues can be a challenge.

It’s a challenge Aggreko, the world’s largest supplier of mobile and modular energy solutions, is overcoming with the help of Yammer.

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Yammer, Employee Engagement, Culture, Viva Engage Sharon Dawson Yammer, Employee Engagement, Culture, Viva Engage Sharon Dawson

Wiley - Don’t take Yammer, or yourself, too seriously

“They come to Yammer for the cats and dogs, but they stay for the work.”

Global publishing company Wiley actively promotes fun and socialisation on its Enterprise Social Network, Yammer, which has led to better business value and stronger two-way relationships across the organisation.

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