SWOOP Blog
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When it comes to communications, what ultimately drives impact isn’t how many people see a message, it’s how people engage with what you post.
We show you how you can help change behaviour to get more people participating, rather than just passively reading.
Announcing the top world’s best performing Viva Engage networks and communities for 2025/26!
Are you among the winners?
We’re thrilled to announce accessibility checks are now live across SWOOP Analytics for SharePoint intranet!
These checks aim to improve the accessibility and usability of SharePoint intranet content by flagging issues such as missing alt text and unclear link labels, helping organisations build more inclusive and compliant digital experiences.
In this third blog post on the ethical use of AI in internal communications, Cai Kjaer explores best practices internal communicators should adopt as they embed the use of AI.
In Cai Kjaer’s second instalment in his series on the ethical use of AI in internal communications, he explores how the need for disclosure increases with the level of AI’s involvement, and the risk of misperception.
While AI can boost efficiency and provide creative inspiration for internal communicators, it raises an important question: When should communicators disclose that content was AI-generated or AI-assisted?
This is the first of Cai Kjaer’s three-part series on the ethical use of AI in internal communications.
In the age of the chatbot, are internal communicators writing for people, or for bots?
The reality is, we are writing for people who might reach our content through a bot. Cai Kjaer explores the evolution of AI and intranets.
Will AI take over the intranet?
The overwhelming consensus is that AI and the intranet won’t work together unless governance measures are in place and content is up to date. Learn how organisations are using AI and the intranet.
If you want to get your intranet AI-ready, think of it like a fresh start when you move house. You need to get rid of the junk, you need to do a good clean-up of the old house and have structures in place in the new house to keep everything organised.
If you have a decentralised intranet, you’ll have loads of content editors. So how do you set them up for success? We’ve got all the hot tips for you!
Our latest product updates mean you can manage your favourites, reduce clutter, and we have accessibility checks coming.
If you’re struggling to get your colleagues using Viva Engage, we’ve compiled tips from world experts to help get your people conversing, connecting and collaborating on Viva Engage.
Blog Archive
All the buzz on Microsoft Teams
We look to bees to see the importance of productivity when it comes to a tool like Microsoft Teams.
SWOOP Chat with Jessica Lipnack
Jessica Lipnack is the author of Virtual Teams, a book written in 1997 but one that describes how most people are working during the COVID-19 crisis. Jessica and SWOOP Chief Scientist Dr Laurence Lock Lee discuss how to keep teams productive while working virtually and the new challenges facing leaders around the world.
One Bright Spot in COVID-19: The Rise of Self-Directed Teams
Those of you struggling with working from home (WFH) may have some doubts about this, but bear with me. If I asked you “who is in your team?” could you answer easily? Or would your answer be “well that depends ... do you mean our whole department? The people I work with the most? Which team do you mean? I’m on multiple teams.”
COVID-19 and Working From Home: An Unprecedented Research Opportunity
Have you ever wanted to better understand how productive you, your team and your organization really are when it comes to collaboration? If ever there was a time to research the effectiveness of how an organization is collaborating, it’s now. For those of you who have undertaken any experimental research, you will appreciate how hard it is to undertake a large-scale controlled experiment.