Case Studies

Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage and SharePoint intranet networks.

 M365 |  Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos

SharePoint intranet, Employee Experience Sharon Dawson SharePoint intranet, Employee Experience Sharon Dawson

How one organisation made intranet information 53% faster to find

Faced with more than 3,000 intranet pages and a 700-person authoring community, this New Zealand financial organisation set out to make critical information easier for frontline employees to find.

By combining content governance, AI-assisted authoring with Copilot, and insights from SWOOP Analytics, the organisation reduced information-finding time by 53% and laid the foundation for future AI chatbot success.

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SharePoint intranet, Employee Experience Sharon Dawson SharePoint intranet, Employee Experience Sharon Dawson

Australian Financial Complaints Authority - Turning the intranet into a single source of truth

The Australian Financial Complaints Authority transformed its SharePoint intranet into a trusted single source of truth, helping case managers access accurate, up-to-date information when making complex decisions.

Through strong governance, structured content design and insights from SWOOP Analytics, AFCA has built one of the healthiest intranets in the world.

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Boehringer Ingelheim - Governing a global intranet with 2,000 editors

Boehringer Ingelheim transformed a sprawling 60,000-page SharePoint intranet into a healthy, sustainable digital workplace.

Discover how the global pharmaceutical company uses editor training, content lifecycle management, and SWOOP Analytics to govern more than 30,000 intranet pages across 2,000 editors.

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