Case Studies
Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage and SharePoint intranet networks.
M365 | Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos
How one organisation made intranet information 53% faster to find
Faced with more than 3,000 intranet pages and a 700-person authoring community, this New Zealand financial organisation set out to make critical information easier for frontline employees to find.
By combining content governance, AI-assisted authoring with Copilot, and insights from SWOOP Analytics, the organisation reduced information-finding time by 53% and laid the foundation for future AI chatbot success.
Australian Financial Complaints Authority - Turning the intranet into a single source of truth
The Australian Financial Complaints Authority transformed its SharePoint intranet into a trusted single source of truth, helping case managers access accurate, up-to-date information when making complex decisions.
Through strong governance, structured content design and insights from SWOOP Analytics, AFCA has built one of the healthiest intranets in the world.
Boehringer Ingelheim - Governing a global intranet with 2,000 editors
Boehringer Ingelheim transformed a sprawling 60,000-page SharePoint intranet into a healthy, sustainable digital workplace.
Discover how the global pharmaceutical company uses editor training, content lifecycle management, and SWOOP Analytics to govern more than 30,000 intranet pages across 2,000 editors.
Focusing on your people and sharing “what’s in it for me” news angles are key to high intranet readership
Stories about colleagues or news articles with a “what’s in it for me?” angle receive the highest readership at this New Zealand-based financial organisation.