Establishing Purpose and Goals for a High Performing Intranet

Faced with more than 3,000 intranet pages and a 700-person authoring community, this New Zealand financial organisation set out to make critical information easier for frontline employees to find.

By combining content governance, AI-assisted authoring with Copilot, and insights from SWOOP Analytics, the organisation reduced information-finding time by 53% and laid the foundation for future AI chatbot success.

The Australian Financial Complaints Authority transformed its SharePoint intranet into a trusted single source of truth, helping case managers access accurate, up-to-date information when making complex decisions.

Through strong governance, structured content design and insights from SWOOP Analytics, AFCA has built one of the healthiest intranets in the world.

Boehringer Ingelheim transformed a sprawling 60,000-page SharePoint intranet into a healthy, sustainable digital workplace.

Discover how the global pharmaceutical company uses editor training, content lifecycle management, and SWOOP Analytics to govern more than 30,000 intranet pages across 2,000 editors.

Stories about colleagues or news articles with a “what’s in it for me?” angle receive the highest readership at this New Zealand-based financial organisation.

Boehringer Ingelheim makes every employee feel valued by personalising content and targeting audiences to make intranet news and content relevant to every individual person.

It’s all about providing people with the tools, apps, content and news they need to accomplish their job and have a successful day.

At American film and production company LAIKA Studios made the decision to have a centralised administration for its intranet, meaning a small, dedicated team manages content and oversees the publishing process.

At Aggreko, the intranet is targeted to each and every audience. By enabling audience targeting, specific content is prioritised to specific audiences and it’s been a game changer in getting employees more engaged on the intranet.

Aggreko, the global leader in providing energy solutions, has replaced the news feed on its SharePoint intranet with the Viva Engage All Company feed so every employee becomes an editor with the power to share stories.

Within days of launching a new out-of-the-box SharePoint Online intranet, the average time spent on agri-tech organisation Syngenta’s intranet home page increased from 0.3 seconds to two minutes and 40 seconds.

How did they do it?