Case Studies
Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage and SharePoint intranet networks.
M365 | Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos
RACQ - Creating business value and focusing on wellbeing with Yammer
If you’ve ever wondered about the business value of Yammer, RACQ can provide you with hundreds of examples where its employees have used the enterprise social network to solve problems to deliver a better service to its 1.7 million members.
And it has the data to prove it.
Griffith University - Learning through conversation
When the COVID-19 pandemic forced the world into lockdown, among the hardest hit was the tertiary education sector with campuses forced to close and many international students unable to enter the country of their university, leaving little option but to move learning online.
At Australia’s Griffith University, online learning was embraced, using Microsoft Teams for conversation and asynchronous learning.
Wiley - Don’t take Yammer, or yourself, too seriously
“They come to Yammer for the cats and dogs, but they stay for the work.”
Global publishing company Wiley actively promotes fun and socialisation on its Enterprise Social Network, Yammer, which has led to better business value and stronger two-way relationships across the organisation.
New Zealand Post - Goodbye email, hello Teams!
There is a simple reason New Zealand Post’s No.1 ranked team on Microsoft Teams was established – to replace email.
Breaking down divides at Westpac New Zealand
Westpac New Zealand launched Yammer to give everyone a voice and to break down traditional organisational and hierarchical divides.
Guess what? It works!
Engage Squared - Being Team Awesome
Learn what makes an awesome team on Microsoft Teams.
Engage Squared’s aptly named Team Awesome has never met face to face yet they work together and collaborate every day on a digital platform, building trust and psychological safety online.
Medibank - Bridging the divide with Yammer during COVID-19 lockdown
Be inspired by how the leaders from Australia’s leading health insurer Medibank connected with employees during the COVID-19 lockdowns.
Cricket Australia’s No.1 Teams team
It’s not just the players on the field who are part of Australian cricket’s best teams. Behind the scenes is a technology leadership team that takes out the title of Cricket Australia’s No.1 performing team on its nation-wide Microsoft Teams network.
Connecting essential frontline workers with Yammer during the pandemic
How one of the world’s most geographically dispersed ambulance services connected essential frontline workers with Yammer during the global COVID-19 pandemic.
Creating trust on Teams = business value
One of the world’s largest health insurers, Humana, uses Microsoft Teams to collaborate and create trust across the organisation, while providing the best care for its millions of members.
RACQ - Top Yammer network
Imagine, days before your entire organisation is forced into lockdown due to the COVID-19 pandemic, you join the company as the new CEO.
That’s exactly what happened at RACQ. Learn how the new CEO connected with his thousands of employees scattered across the enormous state of Queensland.
KLM - ROI and Sustainability
When a KLM pilot noticed he was carrying a full load of water on a plane only half filled with passengers due to COVID-19 restrictions, he posted on Yammer to ask if there was glitch. Sure enough, there was. The situation was addressed immediately, saving the airline money by reducing fuel and helping the environment.
RealFoundations - Email is where knowledge goes to die
Email is where knowledge goes to die. Other than rifling through the history of those who were included in the email chain, where was this knowledge shared? This was the concern for RealFoundations CEO Chris Shaida a decade ago.
ANZ - Top Yammer network
The key to ANZ’s Yammer success is using it as a listening tool for the bank’s executives and leaders, rather than a broadcasting tool, and providing leaders with the data to show them the impact of their connection.
Union for Reform Judaism - Top Yammer network
Gone are the days of email - collaborate on Yammer.
KLM - Yammer best practice community
Using analytics to tap into unrealised resources at Royal Dutch Airline KLM
Real Foundations
Twice a year, RealFoundations uses SWOOP Analytics to benchmark its employees, as an opportunity to see how they are collaborating on Microsoft Teams and Yammer.
Wiley - Instant ROI with Yammer
Global publishing company Wiley can immediately point to examples where it has saved money and time as a direct result of its collaborative culture on Yammer.