SWOOP Blog
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Dr SWOOP is now live on your SWOOP Analytics dashboards, ready to supply you with instant answers to just about all your digital workplace questions, and give you proven tips and ideas to boost communication and collaboration across your organisation.
We compare Microsoft’s out-of-the-box analytics with SWOOP Analytics for SharePoint intranet in an easy-to-see table.
Microsoft’s out-of-the-box analytics will give you numbers that may not carry a lot of meaning, whereas SWOOP Analytics gives you insights into your employees’ behaviours, and shows you how your people are using, accessing and reading the intranet.
The latest update to your SWOOP Analytics dashboard can predict which posts on Viva Engage or Workplace from Meta are likely to go viral.
We can tell you, with about a 99% accuracy rating, which posts are likely to get high levels of engagement across your organisation.
We’ve been busting myths to help you better understand your intranet statistics! The latest myth busted relates to the time people spend editing intranet pages, and whether that time spent editing pages influences the average read time for each page.
When does “news” on your intranet become “old news”? SWOOP Analytics’ benchmarking of SharePoint intranet data found it’s about a week before news starts to decay. So, what do you do with this “old” news?
We explore the critical role internal communications play in aligning employees with strategic goals, what happens when you don’t, how to get it right, and how to measure it.
As a leader or executive, have you ever stopped to think about the best communication channel to reach your employees? Not your personally preferred channel, but the channel that will deliver the best outcome for your purpose and that of your employees.
How long should an intranet news article be?
500 words! That’s the sweet spot for the length of an intranet news article. And longer is better than shorter.
Surprised? We were! Still, it’s hard to argue with real life data.
Email just won’t go away! So how do internal communicators use it amongst a suite of other communications platforms on offer in the digital workplace?
We have the key to driving engagement and innovation in the workplace. It sounds simple, but its impact is powerful.
This key is curiosity.
Four years after the world was plunged into enforced remote working, what lessons have we learned about online meetings? What new work practices are working well for us, now we’re in a hybrid working environment? What hasn’t worked?
Do you spend time designing your intranet to be accessible to employees on their phones and mobile devices?
If so, it seems you’re probably wasting your time!
Blog Archive
The Dying Art of Conversation
I started out composing this blog post with the intent of informing on how to start and sustain a good online conversation. As part of my research for the article I came across MIT Professor Sherry Turkle’s book on ‘Reclaiming Conversation: The Power of Talk in a Digital Age’. There is substantial material available for helping us conduct more effective online conversations. However, if you are like me, there is always that nagging doubt about whether online conversations ever achieve the level of fidelity and depth that a face to face conversation can take. Turkle’s book turned this nagging doubt into full scale distress. The book opens with a story about a junior high school that contacted Turkle with concerns students had lost the ability to naturally converse and develop empathy for each other. The school attributed this behaviour to their pervasive use of online communication devices. This immediately raised a question to me. By pushing more of our conversations online, are we actually harming future generations’ ability to converse in the way that most of us have taken for granted? Are we doing more harm than good?
Let's Chat: How to Spark Constructive Workplace Communications
In today’s digital workplace, the simple task of meeting for a chat takes on a whole new dimension. Will it be an online chat, and if so, will it take place over the phone, instant messaging, on a social network or through email?