Enhancing User Experience: Personalising Service’s Australia’s Intranet

Written By SWOOP Analytics

Services Australia

APAC| SharePoint Intranet Festival 2025

Discover how Services Australia, an Australian government agency that delivers social and health-related services and supports 33,500 employees through Medicare, Social Security, and Child Support, is redesigning its SharePoint intranet with targeted content and personalisation to better serve its workforce.

Meet the speaker:

 

Jillian Harding
Director Executive Communication and Events

Michael Papacharalambous
Assistant Director,
Intranet Project

 
Featured
Q&A Panel (All AMER speakers)
Q&A Panel (All AMER speakers)

Q&A session with all speakers.

Your intranet of tomorrow: Friendly, Content-aware, and AI ready
Your intranet of tomorrow: Friendly, Content-aware, and AI ready

Discover how working with files, sharing/collaborating, and creating beautiful sites and pages is easier than ever. With Copilot in SharePoint, your content, pages and sites are grounded in the data that matters most. We’ll focus on recent innovation and announcements across SharePoint agents, content AI, sites, pages, and new creation experiences.

Platforms to People: Powering Global Connection
Platforms to People: Powering Global Connection

Discover how Prologis leverages their intranet to connect employees across global offices. This presentation explores the collaboration between Internal Communications and IT to empower local voices, streamline content sharing, and elevate the employee experience worldwide.

Q&A Panel (All EMEA speakers)
Q&A Panel (All EMEA speakers)

Q&A session with all speakers.

SWOOP Analytics
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