SWOOP Blog
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Blog Archive
Setting Goals and Measuring Success – A Practical Guide to Viva Engage
Tips to ensure a successful launch of Viva Engage within your organisation.
Viva Engage or Yammer? Confusion continues to reign!
It’s been more than a year since Microsoft retired the name “Yammer” and rebranded the enterprise social network “Viva Engage”. Has the new name been embraced?
How to successfully measure engagement before, during and after a live video streamed event
We discuss the importance of measuring employee engagement before, during and after a live video streamed event so you can know if your campaign is successful.
Predicting posts that are likely to go viral
How would you like to know if a post on Viva Engage or Workplace from Meta is likely to go viral as soon as it’s posted? We've found a formula, based off thousands of interactions, that can help you!
All the latest SWOOP Analytics product updates
We share all the latest updates from SWOOP Analytics products, from security and performance to brand new reports.
Using SharePoint Online to build a great intranet
A step-by-step guide to building a great SharePoint Online intranet.
How to govern an Enterprise Social Network
How do you govern an internal social network such as Viva Engage and Workplace from Meta? We identify some of the touchpoints we’ve interacted with when rolling out an Enterprise Social Network (ESN).
How to deal with inappropriate posts on your internal communications channels
What do you do if someone posts something inappropriate on your Enterprise Social Network?
Gemma Saint explains how to moderate posts, issue warnings and remove posts if necessary.
The power of actionable analytics for intranets
When it comes to analytics to measure the success of your intranet, web-based tools like Google Analytics are potentially misleading and meaningless. Analytics for intranets need to be led by the actions you’re planning to take, says intranet and digital workplace specialist Sam Marshall.
Announcing the world’s top M365 & Microsoft Teams Collaboration Champions
There was one common thread amongst all the teams and departments that ranked at the top of SWOOP Analytics’ 2023 M365 & Microsoft Teams benchmarking analysis - they had all made the decision to work together in the same way on their digital platform.
Measuring Employee Communications and Engagement: Why and How
Measuring internal communications is critical to the success of any organisation, but it's not always clear how to do so effectively. We explore the importance of measuring employee communication and engagement, and how it relates to organisational performance.
3 steps to maintain a healthy intranet
You’ve made the investment to create a company intranet and now comes the tricky part – making it successful and maintaining that success.
Intranet expert Susan Hanley shares 3 must-do tips to maintain and sustain a healthy intranet.
Viva Engage Advanced Analytics v SWOOP Analytics
We've done a comparison of SWOOP Analytics for Viva Engage compared with Viva Engage Advanced Analytics so you can see exactly what you're getting with both.
While much of the Advanced Analytics is for monitoring, SWOOP's approach to analytics is to help people see the strength of their collaborative relationships, the persona they exhibit to other users and nudges to help make improvements. We also consider social listening more broadly than the Advanced Analytics approach. It is crucial to get insights about topics people are talking about beyond those initiated by corporate communications.
Mapping SWOOP Analytics reports to employee experience touch points
SWOOP Analytics has identified the opportunity for fusing survey-based “people analytics” insights with real-time workplace analytics to provide a continuous real-time improvement cycle.
In this article, Dr Laurence Lock Lee explores the richness of the insights available when experience/engagement surveys are combined with real-time workplace analytics.
The perfect Community Manager – is there such a thing?
What makes a good community manager? If there was a simple answer to this, many of us may be out of a job!
Pete Johns has tapped into the brains trust to find if there’s an answer to this question.
Are you winning or losing in digital collaboration?
How can you know if you’re winning or losing when it comes to digital collaboration? The answer is; data.
If you’re using Microsoft 365, Microsoft Teams, Viva Engage, Yammer or Workplace from Meta, we can provide you with a custom report to show you exactly how your organisation’s digital collaboration compares with the rest of the world.
The importance of having a dedicated person to facilitate your enterprise social network
Do you have a thriving online Enterprise Social Network where working out loud, knowledge sharing and asking the crowd is the norm? Or has your ESN been turned on and left to fend for itself?
If it’s the latter, it’s time to consider a dedicated community manager who can help breathe life into your ESN and nurture a successful online community.
We want you to join SWOOP Analytics’ 2023 M365 & Microsoft Teams benchmarking study
We’re preparing for SWOOP Analytics’ 2023 M365 & Microsoft Teams Benchmarking analysis and we want you to join in! Even better news for you – it’s free!
You’ll be able to immediately see how your organisation compares with the rest of the world and which digital behaviours you excel at, and which need a boost. SWOOP benchmarking is free and your data remains anonymous.
UNICEF: 15x Growth in readership on Yammer
Learn how Paola Storchi from UNICEF have structured the Yammer network to promote knowledge sharing, collaboration, and growth! UNICEF uses a micro-story model to drive engagement and action in its 22,000-strong Yammer community. The session will highlight how platform activity grew dramatically in 2021-2022.
Eli Lilly: Who Tells Your Story
Join Bryce Williams from Eli Lilly who thrills us by opening his presentation with a rendition of "Who Lives, Who Dies, Who Tells Your Story". It's the start of an incredible session from Bryce on how Eli Lilly and Company has enabled Storylines for all employees within their enterprise Yammer network.