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Enterprise Collaboration Maturity Frameworks
It’s popular for organisations adopting a new technology platform e.g. MS Office 365, or management practice e.g. agile working; to think of their progress in terms of maturity. Maturity frameworks have been a popular means for organisations to be able to assess their progress with a significant change initiative.
Smart Collaboration = Smart Money
‘Smart Collaboration’ is the title of Harvard’s Heidi Gardner’s latest book. The book builds and expands on her well cited HBR article “When Senior Managers Won’t Collaborate” , where she presents some compelling data demonstrating that collaboration does pay, big time. Her network representation comparing the networks of two lawyers, with Lawyer 2 responsible for generating much higher revenues from her larger and more diverse network, may seem quite logical.
Data-Driven Collaboration Part 3: Sustaining Performance through Continuous Value Delivery
In this, the final post in our series, co-authored by SWOOP Analytics and Carpool Agency, we will identify how to sustain the momentum to ensure that value is continuously delivered as a matter of course.
Yammer Benchmarking Insights #3 – Collaboration at the Personal Level
In this episode we drill down to the most detailed level. That’s you, the individual collaborator. At SWOOP we have designed behavioural personas to characterise individual collaboration patterns based on your pattern of activity.For example, if you are a Catalyst, you are good at getting responses to your posts
The Enterprise Social Network Graph Battle: Who Is Poised to Win?
Graphs have been around forever, but the internet has given them new life. It's refocused our attention on the use of graph concepts for information search as an option to traditional hierarchical taxonomic search.
Data-Driven Collaboration Part 2: Recognizing Personas and Behaviors to Improve Engagement
In Part 1 of this series, “Data-Driven Collaboration Design”—a collaboration between SWOOP Analytics and Carpool Agency—we demonstrated how data can be used as a diagnostic tool to inform the goals and strategies that drive your business’ internal communication and collaboration. In this post, we will take that thought one step further and show how, after your course is charted to improve internal communication and collaboration, your data continues to play a vital role in shaping your journey.
Connecting the enterprise - one tool breaks the rule
The world is getting more interdependent, and to get stuff done more people need to coordinate what they are doing with people in other business units. No wonder that collaboration is a hot topic. But what has surprised me is that in spite of an increasing number of tools, most of them are actually not connecting people across business unit boundaries. Sounds like a contradiction? Read on…
How to Use Hashtag Analytics to Track Employee Engagement
The origin of the hashtag can be traced to identifying key words in computer code. From there it evolved to tagging topics or groups in early chat rooms.
Data-Driven Collaboration Part 1: How Rich Data Can Improve Your Communication
This is the first of a series, coauthored by Laurence Lock Lee of SWOOP Analytics and Chris Slemp of Carpool Agency, in which we will explain how you can use rich, people-focused data to enhance communication, increase collaboration, and develop a more efficient and productive workforce.
Diversity is Essential but not Sufficient
Diversity is a big word in business today. We are preached to continuously about how important having diverse leadership is to improving your performance. HBR in their article on ‘Why Diverse teams are Smarter”, identify studies showing that diversity based on both ethnicity and/or gender can lead to above average returns.
Are we Getting Closer to True Knowledge Sharing Systems?
First generation knowledge management (KM) systems were essentially re-labelled content stores. Labelling such content as ‘knowledge’ did much to discredit the whole Knowledge Management movement of the 1990s. During this time, I commonly referred to knowledge management systems as needing to comprise both “collections and connections”, but we had forgotten about the “connections”.
Getting “Liked”: Is Content Overrated?
We are regularly bombarded with the message that “Content is King”, quickly followed by a plethora of methods, tips and even tricks on how to make our content more attractive i.e. being “Liked” by many. Social media has introduced the “Like” button so we can more explicitly signal our appreciation of the content that we are exposed to.
Digital Hub Platforms Can Improve Enterprise Collaboration
Looking for the perfect digital hub? Then look in the camera. That’s right, the perfect digital hub is you.
What can we Learn from Artificial Intelligence?
This might seem strange, suggesting that a science dedicated to learning from how we humans operate, could actually return the favour by teaching us about ourselves? As strange as this may sound, this is precisely what I am suggesting.
We’ve Disrupted the Formal Organisation: But what does it look like now?
Digital disruption, Holocracies, Wirearchies are attacking the formal hierarchy as we had come to know it. While we might accept that the formal hierarchy is becoming less reflective of how work is getting done, it still reflects how senior executives are designing for work to be done.
SWOOP Video Blog 2 - Yammer Groups
In this second episode of Swoop Benchmarking insights we are drilling down to the Yammer Group level. Groups are where the real collaborative action happens.
Who Should Decide How You Should Collaborate?
In a recent post, prior to Microsoft’s recent Ignite 2016 conference, we intimated that we hoped that in the push to build the ultimate office tool the core features of the component parts were not sacrificed in the name of standardization. Yammer, has re-surfaced as a more integral part of Office 365.
Can the 'Like' Economy Work Inside the Enterprise?
Now that Workplace by Facebook is here, the big question is whether the behemoth consumer social network can effectively work its magic inside the enterprise.
Yammer Benchmarking Edition 1
First in a series of SWOOP Yammer Benchmarking video blogs. SWOOP has benchmarked some 36 Yammer installations to date. This first video blog shares some insights gained on the important measures that influence collaboration performance.
Disrupt Sydney 2016 - Not to Take Anything for Granted
Q&A with SWOOP Co-Founder Dr Laurence Lock Lee after attending and presenting at “Disrupt Sydney” on 23 September, 2016. Disrupt Sydney is a one-day annual conference organised by the University of Sydney which aims to discuss and debate (digital) disruption.