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Can Collaboration Personas work with Sports Teams?
Professional sport these days is rife with in-depth analyses and statistics on player and team performance. Players are now often equipped with wearable devices to monitor their health and fitness by the minute. Increased betting on sport has added a whole new dimension to the desire for predictive analytics and anything that might assist the punters in predicting the result of a game.
Is Being a ‘Lurker’ a Good or Bad Thing?
Lurkers are often painted in a negative context, as those that take but don’t give back. Sometimes, however, communities are designed for lurkers/observers e.g. Technical Support Forums. But even in this context one could argue that a lurker benefiting from some expert advice might still add value by acknowledging an expert contribution. So how should lurkers/observers be viewed?
Is There a Place for ‘Broadcasters’ on Conversational Platforms? SWOOP: Broadcaster Persona
This post continues the series the deeper dives into the specific measures included in the SWOOP Collaboration Framework #swoopframework. The ‘Broadcaster’ behavioural persona; is the fourth collaboration persona with the ‘Engager’, ‘Catalyst’ and ‘Responder’ personas.
Can You Squeeze Real Value from Artificial Intelligence?
It’s 1985 and I’m at UCLA, attending my very first International Joint Conference on artificial intelligence. As a young researcher tasked with pioneering AI in my corporate research lab, this is an exciting opportunity. We are at the very peak of the AI hype curve.
Marcus Dawe Joins SWOOP Board
We are thrilled to announce that Marcus Dawe has joined our SWOOP board. Here we have an exclusive interview with Marcus where he explains what attracted him to SWOOP and how he balances it all as a serial tech entrepreneur.
Are you a Responder?
This post continues the series the deeper dives into the specific measures included in the SWOOP Collaboration Framework #swoopframework. The ‘Responder’ Behavioural Persona is the third positive collaboration persona with the ‘Engager’ and ‘Catalyst’ personas.
Swoop Persona: Are you a ‘Catalyst’ for Innovation Online? Here’s how you can find out.
This post continues the series of deeper dives into the specific measures included in the SWOOP Collaboration framework #swoopframework. The ‘Catalyst’ behavioural persona, in our view, is the next most desirable collaboration persona after the ‘Engager’. Catalysts are regularly seen as change agents and innovators.
Swoop Persona: Are you an Online ‘Engager’?
This post is the first in a longer series of posts devoted to a deeper dive into the specific measures included in the SWOOP Collaboration Framework #swoopframework. We are starting with the ‘Engager’ Behavioural Persona; in our view the most desirable collaboration persona.
What Makes a Great Team On-line and Off?
We are witnessing a significant shrinkage in the digital divide between on-line and off-line work, as rapid digitization takes hold. The days when online work was led by the digital savvy are rapidly disappearing as even the baby boomer generation embraces social media. Our research has even identified that co-located teams use electronic means to record and share their work artifacts. So how can the movement to digital be used to assess team performance?
A View from the Top – David Thodey Interview Part 3 – Reflections, On-going Challenges and Lessons Learned.
We are sharing the experiences of David Thodey, the former CEO of Australia’s largest telecommunications company and strong Enterprise Social Networking advocate. In part 1 we looked at the key business issues Thodey faced in his six year tenure as CEO, and how he came to discover the ESN solution Yammer. In part 2 we traced his challenges, experiences and activities in formally adopting the platform as a key communication vehicle for the organisation. In this final part we bring it all together to provide reflections, challenges and lessons learned to those embarking on a similar path to Thodey’s.
A View from the Top – David Thodey Interview Part 2 – Reflections on experiences “in use”
In Part 1 of this interview series with David Thodey, the former CEO of Telstra and strong Enterprise Social Networking advocate, we covered his reflections on current frustrations with communications experienced by CEOs and the discovery of Enterprise Social Networking (ESN) and Yammer. In this part we continue the journey of how he personally made use of the platform.
A View from the Top – David Thodey Interview – Part 1: Why Enterprise Social Networking?
In her article “Why No-one Uses the Corporate Social Network”, where Charlene Li bemoans the lack of leadership participation, David Thodey, the then CEO of Australia’s largest Telecommunications company, was highlighted as a rare exception. We were fortunate recently to be able to catch up with David to gain his reflections on Enterprise Social and the part it played in helping achieve Thodey’s vision for the company.
100% Engagement on your Yammer site: How is this possible?
In our last blog post we reported that the average engagement score on Yammer platforms was around the 20% mark. Given that many of the organisations in our sample are mature users, how could one possibly hope for 100% engagement? Well, we think the answer is simple. And that is to drive Yammer usage to the level that real work gets done; and that is to the Team Level.
80% of Enterprise Social Networking System Users are Mostly Just Looking…is this a problem?
We have been comparing organisations using Yammer over the past six months. Of the 15 organisations we have compared to date, on average 80% of actual users (not just lurkers) are active on the system less than once every 2 weeks.
User Engagement – What does this mean to you?
The term “User Engagement” has been bandied around the IT industry for decades now. To my knowledge the only other industry that refers to its customers as “Users” is the illegal drug industry. There are some similarities. The users are demanding, can’t get enough of what they want, pay too much and inevitably end up disappointed.
Can Online Personas Improve your Collaboration Behaviour?
Personas are therefore strongly linked to behaviours. In the world of Enterprise Social Networking (ESN) we are also very much interested in the collaboration behaviours that have been facilitated by the ESN.
Working Out Loud with ESN and Analytics : A Conversation Starter
This week is Working Out Loud week #Wolweek. In celebration of this important event, this article continues our theme on smashing the productivity sound barrier; in this instance by Working Out Loud (WOL).
5 Ways to Blast through the Productivity “Sound Barrier”: Trading Pipes for Platforms
The recent OECD report on the future of productivity identifies the growing gap between those super-productive organisations and the rest. They highlight ICT playing a key role in the future of productivity. The now ubiquitous “digital disruption” phrase, in the USA in particular, is providing real-life examples of the productivity boom enjoyed by successful digital platform businesses.
Why 90% of Organisations would NOT Survive a Digital Disruption
We provide some compelling ‘reality data mining’ analysis to support our case.
Surviving a Digital Disruption will require a major change in the way organisations currently work
Corporate Communications: Talk or Tell?
In the world of corporate communications, its all about crafting and sending the message. But if we look at some other definitions we see a concession that communication can also mean a two-way interaction “… the imparting or interchange of thoughts, opinions or information…”.