What leaders need to do to keep employees engaged during the COVID-19 pandemic
Increase employee engagement 10 times by asking the right questions
Leaders asking the right questions on Enterprise Social Networks increases engagement with employees by a factor of 10 times more than making announcements. This creates high performing organisations as employees speak up more often about the issues impacting their productivity, leading to increased customer satisfaction.
This video and accompanying whitepaper explains the fears leaders face when asking questions, the cost of NOT asking questions, neutral questions and outlines a simple actionable question framework for leaders to ask ‘What’ and ‘How’ questions rather than ‘Why’ questions.