PRODUCTS
SWOOP Analytics® for Workplace from Meta
Collaboration analytics for Workplace to measure the effectiveness of your employee engagement initiatives and analyse collaboration patterns. Optimise your Workplace usage by leveraging SWOOP’s analytics and transform the way your entire organisation communicates and collaborates.
Workplace empowers every person in your organisation to have a voice and breaks down hierarchical barriers to connect all employees
The world of work has gone digital, and there’s no going back to the old way of doing things. Workplace is at the cutting edge of the next generation of digital collaboration tools, but you need the right analytical insights on your side to truly unlock your collaboration potential.
SWOOP Analytics® provides you with 30+ metrics to gain a deep understanding about how your organisation is collaborating on Workplace, from the enterprise level all the way down to the individual.
Here’s how:
Personal metrics: SWOOP Analytics sits on top of your entire Workplace network and gives every person in your organisation deep insights into how their collaboration and communication behaviour compares with others. Use this information to better understand your impact and identify opportunities for improvement.
Group metrics: Your organisation’s collaboration model is only as good as each team’s collaboration behaviours. SWOOP Analytics enables you to set qualitative and quantitative goals, as well as gain valuable usage data, to understand how each team’s collaboration stacks up. Get insights into engagement, responsiveness, topic relevance and more.
Enterprise metrics: SWOOP Analytics provides a complete overview of collaboration metrics across your entire enterprise. Learn which areas and units in your business are the most (and least) engaged, and discover where there is a high level of cross-departmental collaboration.
SWOOP Analytics transforms the way you use Workplace
SWOOP Analytics provides organisations with comprehensive analytical insights about communication and engagement on Workplace. Armed with this information, leaders are better able to enhance the way their people interact and unlock their potential as an organisation.
Measure two-way communications
Two-way communication is essential to have engaged employees and to ensure effective conversations. SWOOP Analytics can show you a number of data points related to two-way relationships and cross-silo communication.
Enterprise Collaboration: This feature displays the interactions occurring across different segments of your organization. You have the ability to segment by any attribute available in your system, such as department, office, or country. These interactions can be viewed as either a matrix or a map, providing a comprehensive overview of collaborative efforts.
Two-way Relationships: This feature informs you about the number of reciprocal relationships within your organization. It provides a percentage value that represents the overall reciprocality, or you can choose to view it as a trend over time to track improvements or declines.
Know what works and what doesn’t work. Act at speed to improve.
Multiple reports within SWOOP Analytics will help you improve communications. Here are a few highlights beyond the obvious Most Engaging Posts and Hot Topics:
Impact of Attachments: see what difference it makes when you use different media (video, image, URL).
Sentiment Analysis: Use AI-powered sentiment analysis to spotlight conversations that need to be addressed.
Group Activity: See which groups are interacting the most and leverage that activity to amplify your communications.
Listening to the most important conversations
SWOOP Analytics for Workplace lets you jump straight into the conversations that matter in a couple of clicks.
Our Most Engaging Posts and Hot Topics reports let you go straight to the top content in your network.
This saves a substantial amount of time for corporate communication team members and individuals, especially leaders, who want to cut through the noise and hear what people are most interested in at any given moment.
Get deep insights into the level of interactions within your organisation
SWOOP Analytics can show you how many people are actively participating in knowledge sharing via Workplace.
The Interactive Users report shows how many people have posted, replied, or reacted within Workplace and when they are active.
The Response Rate report shows you the responsiveness and speed of response within your network, showing the effectiveness of knowledge sharing at speed through this channel.
Multi-Group Participation tells you how active people are in multiple groups – showing diversity of knowledge sharing and cross-pollination of perspectives in action.
Public/Private Messages gives you an instant look into whether people are working openly or behind closed doors. Working out loud is a critical part of effective knowledge transfer.
Help leaders become better engagers
Using the SWOOP Personas you can help leaders adapt their behaviours to become more engaging in your group.
Our Benchmarking feature (only available to system admins) allows you to see in an instant how your leaders compare in terms of their engagement activity within Workplace.
The SWOOP Personas combined with the Benchmarking report become a fantastic tool to help leaders understand how they can change for the better. Using SWOOP Analytics, you can experiment with changes in behaviour and see the results in near-real-time.
