What Tool When?

When to use Microsoft Teams and when to use Yammer When UK-based consultancy company Chaucer began using Microsoft Teams in early 2018, employees immediately asked; “Why do we need Teams when we already have Yammer?” The answer was easy, says Chaucer’s Knowledge Manager, Sarah Parry. Microsoft Teams is for collaborating within your own team, when you know who you’re working with and you’re working together on live documents. Yammer is for open knowledge sharing. A place to ask questions and find answers, or access knowledge across the entire organisation, not just within your team. “Teams is great for collaboration when…

Five evidence-based insights: Working effectively as a team in Microsoft Teams

You just received the all-company announcement; everyone is to work from home (WFH). Your new workplace is Microsoft Teams. This is the first time you have to work from home for more than just a day here and there, and you’ve never used Microsoft Teams before. If you’re a team leader, your team is now out of sight, and with little experience in running a remote team you’re probably wondering; “How do we make this work?”  Here at SWOOP Analytics, we have just published our very first global benchmarking report of the interactions of more than 47,000 people in more than 5,300 Teams across 15 organisations. This is the world’s largest benchmarking study ever undertaken…