Working Out Loud with ESN and Analytics : A Conversation Starter

This week is Working Out Loud week #Wolweek. In celebration of this important event, this article continues our theme on smashing the productivity sound barrier; in this instance by Working Out Loud (WOL). We have chosen to focus on WOL in the enterprise, facilitated by the Enterprise Social Networking platform (ESN) and ESN analytics. While it could be claimed that the rise of ESN technology provided a key impetus for the acceleration of the WOL movement, ESN analytics support of WOL practice has not been extensively discussed. In this post we are providing some propositions on how particular ESN analytics…

5 Ways to Blast through the Productivity “Sound Barrier”: Trading Pipes for Platforms

  We are in an age where the vast majority of large organisations in developed economies are struggling to find ways to seriously boost productivity. The recent OECD report on the future of productivity identifies the growing gap between those super-productive organisations and the rest. They highlight ICT playing a key role in the future of productivity. The now ubiquitous “digital disruption” phrase, in the USA in particular, is providing real-life examples of the productivity boom enjoyed by successful digital platform businesses. Businesses like Ebay, Amazon, AirBnB, Uber, Facebook, Linkedin and the like have already blasted through the productivity “sound…

Why 90% of Organisations would NOT Survive a Digital Disruption

Really? 90%? Well, let me qualify that and say that 90% includes those organisations that also try to take advantage of a digital disruption opportunity and are not successful. Nevertheless, it’s still a big number, so here is how we are justifying it. We provide some compelling  ‘reality data mining’ analysis to support our case. Surviving a Digital Disruption will require a major change in the way organisations currently work Not as controversial? Well let’s look at how Organisational Change guru and Harvard Professor John Kotter sees it in his recent book XLR8. He bemoans the fact that some 70% of major…

Corporate Communications: Talk or Tell?

“Communication” is a powerful word with a multiplex of meanings. The dictionary throws up definitions like “…a document or message imparting views, information etc…”; “the science or process of conveying information especially by electronic or mechanical means…”; which in the world of corporate communications, its all about crafting and sending the message. But if we look at some other definitions we see a concession that communication can also mean a two-way interaction “… the imparting or interchange of thoughts, opinions or information…”.  Now we often hear from corporate communications and their sponsors of wanting to ‘engage’ with their stakeholders, whether…

Communicating Diagonally: New Value Pathways via Enterprise Social Networking?

One of the keystone value claims for implementing an Enterprise Social Networking (ESN) platform like Yammer, Jive or IBM Connect is facilitating horizontal communication paths across the enterprise. Traditional organisational hierarchies have proven to be poorly suited to sharing information and knowledge sideways, as designed communication pathways at the base of the hierarchy would have information move vertically upward before moving across and then downward to its waiting audience. A lot can happen to an intended message as it makes this tortuous path, often resulting in a poor communication result. But what about “Diagonal Communication”? By this we mean communication…

How Can Yammer Match Facebook Performance?

Ever since the Gen Ys started marching into the workplace with their mobile devices and Facebook accounts, “Enterprise” leaders became paranoid about time wasting on “non-work” activities, often instituting a plethora of policy attempts to ban the use of social networking applications in the workplace. In recent times however the attitude to social networking at work has softened somewhat. The business use of applications like LinkedIn and Twitter have actually been encouraged by some forward looking enterprises, with some even providing training in how to improve your LinkedIn profile (cynically, this may have been because this organisation was just doing…