Secrets of the world’s best Workplace networks revealed

At SWOOP we’ve recently conducted the world’s largest-ever analysis of Workplace by Facebook networks, examining 68 organisations worldwide who opted into SWOOP’s benchmarking. The analysis represents more than 630,000 users over a six-month period, a significant proportion of Workplace’s two million paid users, and more than 15 million online interactions, across a breadth of industry sectors and geographies. We spoke with the top eight performing organisations to learn their best practices and share their secrets to success. These best practices include: Early engagement from senior leaders and executives, ensuring front line staff feel connected with their leaders. A community manager…

How Workplace is influencing company culture at AMP NZ

AMP NZ

AMP New Zealand kicked off its Workplace network when the CEO sent an all company email saying this was his last email of the kind, it’s time to head to Workplace. Two years later, he remains the most influential person on the network, listening to his employees, asking them questions and cheering them on. Workplace has become a place where employees share their stories, recognise their colleagues and it’s influencing company culture. AMP New Zealand (AMP) is a leading financial services company specialising in retirement savings and wealth management. It is one of New Zealand’s largest KiwiSaver providers and serves…

Building community in a world hungry for social connection

URJ

The Union for Reform Judaism has been identified as a top three performer in SWOOP’s 2018 Global Benchmarking Report of Yammer networks. It’s a network focused on building community and connecting people. Some of the keys to URJ’s Yammer success include a community manager to facilitate the network and keep people engaged, with the help of SWOOP data, Working Out Loud and allowing the network time to grow and thrive. People are hungry for real life, face to face connection and interaction. That’s the strong belief of Erica Holman. When her rabbi suggested changing the time of Friday night Shabbat worship,…

Engagement At Scale: What Senior Leaders Need To Do

It is more important than ever for senior leaders to build trust by establishing two-way conversations with their people – at scale. In this article, we’ll give simple, practical and evidence-based tips for achieving this spending just five minutes per day. We’ll also show you how to measure this at the individual level. Change is constant. Trust in senior leaders is critical for implementing change at speed, and trust comes only through building relationships. The challenge is that most of the existing channels senior leaders access to engage with their people are either not great at two-way engagement (e.g. email…

How many groups should you join?

It’s a busy day, and you’re a busy person. Just how many groups can you realistically participate in on your enterprise social network? Pick a number and we’ll get back to that in a moment. Answering the question about active group participation is important from a community management perspective. It means you can start to set expectations for your colleagues, and for yourself. The number of groups on enterprise social networks tends to only grow over time, and even if you once in a while do a big clean up, the number of groups will then start to grow again.…

SWOOP is ISO27001 certified

ISO 27001 standard certificate badge - Information security management

At SWOOP Analytics we take security very seriously. We’ve been working hard over the past year to ensure our customers’ data is protected to the world’s highest standards. We’re proud to tell you SWOOP Analytics has achieved ISO 27001 certification this week. ISO 27001 is a globally recognised information security standard which lays out the requirements for a comprehensive Information Security Management System. Certification is only given to organisations that have successfully been independently audited for compliance. Gaining ISO 27001 certification ensures the confidentiality, integrity and availability of information that organisations control and process. ISO 27001 also applies a risk management process so…