Enterprise social networks promote employee engagement & enhance performance: Study

Enterprise Social Networks like Yammer and Workplace by Facebook promote employee engagement and enhance performance, especially if leadership is engaged, according to ground-breaking new research from Griffith University. Intensive research from Griffith University’s Business School and School of Applied Psychology found Enterprise Social Networks (ESN) and work-related social media increase employee engagement. There is also evidence ESNs, or social media for work-related purposes, is associated with higher self-reported employee engagement and work performance and productivity. The findings were announced at SWOOP Analytics’ annual customer event SWOOP Chat in Sydney. Researchers suggest work-related social media use promotes employee engagement and enhances…

Cross-generational collaboration at SWOOP Chat Sydney

What does a company of 30,000+ teenagers serving fast food have to do with a prestigious law firm, a government finance department and a catholic university? Despite the completely different roles of these organisations, they all use SWOOP Analytics to measure how their employees connect on their Enterprise Social Network (ESN), in this case Microsoft’s Yammer or Workplace by Facebook. KFC’s Internal Marketing Officer, Francesca Guidi, leading law firm Hall & Wilcox’s Technology Trainer, Jason Soo, NSW Department of Finance, Services and Innovation’s Senior Communications Advisor, Nick White, and Australian Catholic University’s Chief Operating Officer, Dr Stephen Weller, were among…

What Sort of ‘Team’ should I be aspiring to? Should I be on Microsoft Teams or Yammer?

This is the second post in a series of practical tips on how to successfully adopt Microsoft Teams in your workplace. Microsoft Teams has been established as the collaboration hub for Office 365 and will often become the first port of call for those looking to collaborate online. The more mature Yammer platform is now positioned for ‘Outer Loop’ enterprise-wide collaboration. The grey area between a ‘Public’ Team and a Yammer Group is, however, ever present.  Our own position is that Public groups are best hosted on Yammer, with the expectation that the Yammer growth path will provide features more…

You’ve created a Team on Microsoft Teams: Now What?

This is the first post in a series of practical tips on how to successfully adopt Microsoft Teams in your workplace. You created a team on Microsoft Teams and you probably found the ‘Create Team’ experience was as simple as can be. Hopefully you spent a bit of reflection time before you completed the ‘Description’ field, as it just might end up being the most important entry you will make for this team. Is it a statement of purpose? The reason others might want to join you in active collaboration? The scope of your aspirations for the team? Do you need to go back…

How Workplace is changing company culture to deliver a better product

Global creative agency We Are Social enjoys an active, productive global digital community for its 750 employees and can claim Workplace as a truly integral part of its business and culture. We Are Social’s Global Internal Communications Director, Emma Cumming, gives the low-down on what has contributed to the success of the company’s global digital community. We Are Social is a socially-led creative agency. It was established in 2008 as a social media agency, primarily helping brands market themselves on social media, and has evolved to understanding people’s social behaviours and how brands connect with people. It uses this social…

Teams and Projects – Setting Collaboration Performance Targets

We recently published the world’s largest benchmarking study of Workplace by Facebook networks covering 68 organisations and more than 630,000 people. In this report, for the first time, we have extended our analytics to the Workplace group level (Teams & Projects, Communities and Q&A Forums (Discussion), Announce and Social (non-work).  One of the immediate findings from the research into our sample of 1,360 teams is that digital teams are way too large to enjoy the benefits of being a truly high productive team.   At an average size of 296 members, there is little chance of achieving the level of cohesion and productivity that…