When Artificial Intelligence Sentiment Analysis Meets Yammer

Microsoft is undoubtedly the leader in office productivity software, with generations having now grown up using its Office products suite. Less heralded in the productivity space, however, are the artificial intelligence (AI) capabilities Microsoft has developed over a similar time frame. Much of the AI found in the Office suite is hidden or embedded in functions like the spelling and grammar checker in MS Word. Other AI applications are more explicit, such as Cortana, which can, among other things, remind us of commitments we may have made but overlooked. Microsoft is making much of this AI capability available to development partners with…

Connection In Isolation

Down in Invercargill, the southernmost city in New Zealand and one of the most isolated in the world, there are three employees running a busy car rental branch. Rarely do they work together as a team. Mostly it’s a passing update and a quick “hello” during a shift changeover. Yet, these three workers are some of the best-connected employees in their multi-national company of thousands. Each day, the team at Thrifty Car Rental in Invercargill stay connected with what’s happening at every other Thrifty branch across NZ through their Enterprise Social Network (ESN). If there’s a new Thrifty employee up…

Connectedness – The New Differentiator

  Back in 2005 Thomas Friedman wrote about the globalized world in his bestseller book ‘The World Is Flat’. The world was in the process of being transformed to a level – and global – playing field opening up new opportunities. Seven to eight years later Friedman’s observations of the early adopters have become mainstream business. But one of the consequences of opening up the world is that we are left with an overwhelming amount of information and options.  What we need is the ability to take advantage of globalisation, without getting caught up in examining and analysing the huge…