Data-Driven Collaboration Part 1: How Rich Data Can Improve Your Communication

Originally published on Carpool. This is the first of a series, coauthored by Laurence Lock Lee of Swoop Analytics and Chris Slemp of Carpool Agency, in which we will explain how you can use rich, people-focused data to enhance communication, increase collaboration, and develop a more efficient and productive workforce. It’s safe to say that every enterprise hungers for new and better ways of working. It’s even safer to say that the path to those new and better ways is often a struggle. Many who struggle do so because they are starting from a weak foundation. Some are simply following…

Are we Getting Closer to True Knowledge Sharing Systems?

First generation knowledge management (KM) systems were essentially re-labelled content stores. Labelling such content as ‘knowledge’ did much to discredit the whole Knowledge Management movement of the 1990s. During this time, I commonly referred to knowledge management systems as needing to comprise both “collections and connections”, but we had forgotten about the “connections”.  This shortcoming was addressed with the advent of Enterprise Social Networking (ESN) systems like Yammer, Jive, IBM Connect and now Workplace from Facebook. So now we do have both collections and connections. But do we now have true knowledge sharing? Who do we Rely on for Knowledge…

Who Should Decide How You Should Collaborate?

In a recent post, prior to Microsoft’s recent Ignite 2016 conference, we intimated that we hoped that in the push to build the ultimate office tool the core features of the component parts were not sacrificed in the name of standardisation. I can happily say now that post-MS Ignite it appears that, at least for the product we are most interested in Yammer, has re-surfaced as a more integral part of Office 365, without sacrificing its core value proposition. As a Yammer core user, it appears now that as circumstances arise, where our collaboration partners might need to manage content,…