Do photos and videos spark conversation and engagement on enterprise social networks?

“Static text is boring. No one reads it.”   “Add a picture and everyone will like it.”    “No – add a video. Videos are much more engaging than photos.”   I’m sure you’ve heard plenty of comments like these. The context for the advice is about how to get likes for content published on public–facing social media sites like Facebook, Twitter and LinkedIn.    But does this advice apply equally in a work setting? We thought we’d take a closer look at what people are attaching in Yammer, and then measure the impact it has. Let’s start first with how we define what an attachment is. We’ve broken attachments into the following categories:   File (pdf, Microsoft…

Accelerating Teams Adoption with SWOOP – Part 2

How SWOOP can help with Accelerating Adoption SWOOP is an online relationship-centred analytics tool, so it needs Teams operational data to feed its insights. However, as you have seen from Part 1 of this article, when used at the very earliest stages, it is possible for organisations and teams to recognise the danger points as well as the growth markers to help accelerate their adoption rates. In the chart below we have annotated the Microsoft-provided Teams Adoption guidance, with areas where SWOOP can turbo-charge the activity: Project Team and Stakeholders For those organisations that have enabled Teams, SWOOP can identify…

Accelerating Microsoft Teams Adoption with SWOOP

We have observed two different approaches to the adoption of Microsoft Teams; one is to just turn it on and let organic growth happen; the second is the more considered phased rollout, typically adopted for most large–scale enterprise–wide software implementations.   While we might scoff at the first approach as being somewhat reckless, for young organisations staffed by young digital networking natives, it can certainly work. However, for the most part we observe a honeymoon period where after the initial excitement has died, so do many of the teams that were quickly formed, then left lying dormant.   Forming, Storming, Norming and Performing   At SWOOP we…

Millions of dollars to be saved but don’t put it all at risk without measuring collaboration

Collaboration platforms Microsoft Teams and Workplace by Facebook are saving companies millions of dollars every year, resulting in up to 800% in ROI by keeping employees engaged and connected, according to new, independent studies.   We’d like to demonstrate how SWOOP helps you measure the platforms to ensure you get maximum value from Microsoft Teams and Workplace, but let’s first go a little deeper in the ROI of collaboration.  Forrester Consulting’s Total Economic Impact study of Microsoft Teams found a return on investment (ROI) of 832% for organisations using Microsoft Teams and its Total Economic Impact of Workplace by Facebook study found a ROI of 398%.   We appreciate these studies were funded by Microsoft and…

Enterprise social networks promote employee engagement & enhance performance: Study

Enterprise Social Networks like Yammer and Workplace by Facebook promote employee engagement and enhance performance, especially if leadership is engaged, according to ground-breaking new research from Griffith University. Intensive research from Griffith University’s Business School and School of Applied Psychology found Enterprise Social Networks (ESN) and work-related social media increase employee engagement. There is also evidence ESNs, or social media for work-related purposes, is associated with higher self-reported employee engagement and work performance and productivity. The findings were announced at SWOOP Analytics’ annual customer event SWOOP Chat in Sydney. Researchers suggest work-related social media use promotes employee engagement and enhances…

Cross-generational collaboration at SWOOP Chat Sydney

What does a company of 30,000+ teenagers serving fast food have to do with a prestigious law firm, a government finance department and a catholic university? Despite the completely different roles of these organisations, they all use SWOOP Analytics to measure how their employees connect on their Enterprise Social Network (ESN), in this case Microsoft’s Yammer or Workplace by Facebook. KFC’s Internal Marketing Officer, Francesca Guidi, leading law firm Hall & Wilcox’s Technology Trainer, Jason Soo, NSW Department of Finance, Services and Innovation’s Senior Communications Advisor, Nick White, and Australian Catholic University’s Chief Operating Officer, Dr Stephen Weller, were among…