How many groups should you join?

It’s a busy day, and you’re a busy person. Just how many groups can you realistically participate in on your enterprise social network? Pick a number and we’ll get back to that in a moment. Answering the question about active group participation is important from a community management perspective. It means you can start to set expectations for your colleagues, and for yourself. The number of groups on enterprise social networks tends to only grow over time, and even if you once in a while do a big clean up, the number of groups will then start to grow again.…

Less is Not Always More with Enterprise Social

While Enterprise Social Networking sites have taken their lead from consumer-facing Social Media platforms, there are many situations where good practices in social media just do not map over to Enterprise Social. For consumer platforms the goal is to attract eyeballs to content for advertising purposes. For the Enterprise, the goal is to facilitate collaboration between staff. Social media analysts have conducted comprehensive studies for the optimal ‘post’ for maximising reactions. In this article we pick on just one such measure; the ‘optimal length of a post’.   What do the Social Media Analysts Suggest?   Twitter famously made its name by limiting…

How long does it take before SWOOP has an impact on your ESN?

This question was recently posed to us and we didn’t have a quick answer.  In this post we have taken the time to make a considered response to a question we expect all of those considering SWOOP would be interested in. SWOOP Democratises Analytics  SWOOP is an analytics product that uniquely provides its insights to all staff members. The default screen when opening SWOOP is a person’s personal view of their interactions. This data is secured to the individual. Other analytics (groups, topics, business units and enterprise views) are available to all. The intent behind our design is that behavioural change has to happen at…

SWOOP is ISO27001 certified

ISO 27001 standard certificate badge - Information security management

At SWOOP Analytics we take security very seriously. We’ve been working hard over the past year to ensure our customers’ data is protected to the world’s highest standards. We’re proud to tell you SWOOP Analytics has achieved ISO 27001 certification this week. ISO 27001 is a globally recognised information security standard which lays out the requirements for a comprehensive Information Security Management System. Certification is only given to organisations that have successfully been independently audited for compliance. Gaining ISO 27001 certification ensures the confidentiality, integrity and availability of information that organisations control and process. ISO 27001 also applies a risk management process so…

SWOOP Chat NYC – Why we do what we do

I left SWOOP Chat New York with a clear focus on why we, in the world of the Enterprise Social Networks, do what we do. We do it to get clean drinking water to the world’s most vulnerable children, those living in communities with no sewerage or septic facilities who are at grave risk of disease. We do it so those affected by the deadliest attack on Jews in the United States have a place to come together to share vital information to support their communities and to give them a place to heal. Ultimately, we do it to give…

We won the top award with our research on Groups in ESNs

We’re proud, and a little humbled, to have won the Best Paper at the 29th Australasian Conference on Information Systems for our research into group types on Enterprise Social Networks. SWOOP Analytics, along with our research partners at The University of Sydney, won the top prize for our analysis into the different types of groups evident in organisations using Enterprise Social Networks (ESN). The research, led by Professor Kai Riemer from the University of Sydney Business School, SWOOP Chief Scientist Dr Laurence Lock Lee, SWOOP CEO Cai Kjaer and visiting scholar from Ulm University, Annika Haeffner, found there were four…