We won the top award with our research on Groups in ESNs

We’re proud, and a little humbled, to have won the Best Paper at the 29th Australasian Conference on Information Systems for our research into group types on Enterprise Social Networks. SWOOP Analytics, along with our research partners at The University of Sydney, won the top prize for our analysis into the different types of groups evident in organisations using Enterprise Social Networks (ESN). The research, led by Professor Kai Riemer from the University of Sydney Business School, SWOOP Chief Scientist Dr Laurence Lock Lee, SWOOP CEO Cai Kjaer and visiting scholar from Ulm University, Annika Haeffner, found there were four…

“Social” Groups in Enterprise Social Networks

In this final article in our series on Enterprise Social Group types, we address the so-called “non-work” groups. One of the greatest fears we hear from Internal Communications Managers on launching their brand new Enterprise Social Networking (ESN) platform is that staff will only use it for frivolous “non-work” communications. When SWOOP conducted one of its very first group benchmarking studies for a large corporate client with more than 50,000 staff, the greatest fear was that the “Joke Sharing” group would come out on top (it didn’t).   Often the fear of what senior executives might think about supposedly “non-work” groups making use of company…

Announcement and Broadcasting Groups

When it comes to making an all-company announcement, arguably the richest channel is always face to face. But for large and distributed organisations, that becomes impractical. With an Enterprise Social Network (ESN), the CEO and executive can speak directly to staff at all levels, making the ESN a rich channel that can scale for large and distributed businesses.  This post continues SWOOP’s series on Groups within ESN platforms. The ‘Announcements’ group is often one of the first formed on a newly installed ESN; a venue for the CEO and other leaders to speak with all employees. The ESN can provide a differentiated channel for engaging staff in dialog around corporate-wide announcements. ESNs provide a more informal channel through which staff and the executive can engage…

SWOOP for Microsoft Teams – we’re getting closer

We are excited to tell you about how we are progressing with SWOOP for Microsoft Teams and give you a peek at what’s in store.  For those of you who have used SWOOP for Yammer, there will be little familiarisation required as most of the widgets and measures are similar to what you’re used to seeing. And you’ll be pleased to know that we plan on providing insights and recommendations on migrations between Teams and Yammer groups.  For those new to SWOOP, you will find SWOOP prioritises relationships and behavioural change over simple activity counts. We believe high performing teams…

Executive engagement – the key to a successful Yammer network

The No.1 way to get employees engaged on a company’s Yammer network is by getting leaders to use the platform, according to communications managers at some of the world’s biggest companies.  If a leader, including the CEO, is making the time to share ideas and connect on the social network platform, even the busiest front-line worker or middle manager would find it hard to explain why they can’t do so.  “The No.1 way to get more people on board is by saying; ‘Your leader is there, or your CEO is there, why aren’t you?’,” said Syngenta’s Communications Manager and Yammer Channel Manager, Melinda Schaller.  “As soon as we had the leaders on board, everything else became a…

Executive engagement – the key to a successful enterprise social network

The No.1 way to get employees engaged on a company’s Enterprise Social Network (ESN) is getting leaders to use the platform, according to communications managers at some of the world’s biggest companies.  If a leader, including the CEO, is making the time to share ideas and connect on the social network platform, even the busiest front-line worker or middle manager would find it hard to explain why they can’t do so.  “The No.1 way to get more people on board is by saying; ‘Your leader is there, or your CEO is there, why aren’t you?’,” said Syngenta’s Communications Manager and Yammer Channel Manager, Melinda Schaller. …