Accelerating Microsoft Teams Adoption with SWOOP

We have observed two different approaches to the adoption of Microsoft Teams; one is to just turn it on and let organic growth happen; the second is the more considered phased rollout, typically adopted for most large–scale enterprise–wide software implementations.   While we might scoff at the first approach as being somewhat reckless, for young organisations staffed by young digital networking natives, it can certainly work. However, for the most part we observe a honeymoon period where after the initial excitement has died, so do many of the teams that were quickly formed, then left lying dormant.   Forming, Storming, Norming and Performing   At SWOOP we…

Millions of dollars to be saved but don’t put it all at risk without measuring collaboration

Collaboration platforms Microsoft Teams and Workplace by Facebook are saving companies millions of dollars every year, resulting in up to 800% in ROI by keeping employees engaged and connected, according to new, independent studies.   We’d like to demonstrate how SWOOP helps you measure the platforms to ensure you get maximum value from Microsoft Teams and Workplace, but let’s first go a little deeper in the ROI of collaboration.  Forrester Consulting’s Total Economic Impact study of Microsoft Teams found a return on investment (ROI) of 832% for organisations using Microsoft Teams and its Total Economic Impact of Workplace by Facebook study found a ROI of 398%.   We appreciate these studies were funded by Microsoft and…

Enterprise social networks promote employee engagement & enhance performance: Study

Enterprise Social Networks like Yammer and Workplace by Facebook promote employee engagement and enhance performance, especially if leadership is engaged, according to ground-breaking new research from Griffith University. Intensive research from Griffith University’s Business School and School of Applied Psychology found Enterprise Social Networks (ESN) and work-related social media increase employee engagement. There is also evidence ESNs, or social media for work-related purposes, is associated with higher self-reported employee engagement and work performance and productivity. The findings were announced at SWOOP Analytics’ annual customer event SWOOP Chat in Sydney. Researchers suggest work-related social media use promotes employee engagement and enhances…

Cross-generational collaboration at SWOOP Chat Sydney

What does a company of 30,000+ teenagers serving fast food have to do with a prestigious law firm, a government finance department and a catholic university? Despite the completely different roles of these organisations, they all use SWOOP Analytics to measure how their employees connect on their Enterprise Social Network (ESN), in this case Microsoft’s Yammer or Workplace by Facebook. KFC’s Internal Marketing Officer, Francesca Guidi, leading law firm Hall & Wilcox’s Technology Trainer, Jason Soo, NSW Department of Finance, Services and Innovation’s Senior Communications Advisor, Nick White, and Australian Catholic University’s Chief Operating Officer, Dr Stephen Weller, were among…

Becoming a high performance, agile organisation (Performing)

In this final article in our series on building high performance teams with SWOOP for Teams, we look beyond the single team to the network of teams; or what we refer to as the “Team of Teams”. We look at how three SWOOP Enterprise functions, in particular, provide a facility whereby the organisational leaders can measure and track their journey to becoming a more agile organisation.   Team of Teams   The term ‘Team of Teams’ was coined by Bill Drayton to describe a new form of organisation based around teams he created for his non-profit firm Ashoka. The intent was to base the organisation around a constellation…

My team is established, now I want to step back and let the Team run itself (Norming)

This is the third post in a series of practical tips on how to successfully adopt Microsoft Teams in your workplace. Nirvana for teams is one where leadership can be shared across all members; members are all connected to each other by frequent two-way interactions; enabling the team to swiftly adapt to new conditions and sustain a consistently high level of productivity. Team outcomes are owned by the whole team and not just one or two members.   In reality, few teams reach this ideal state of 100% two-way relationships (reciprocity). Obviously, the larger the team the harder it is to achieve this…