It’s Official: SWOOP Metrics and Employee Engagement Surveys Results Align!

We always thought it would be the case, but emanating from our recent SWOOP Chat event in Sydney we now have evidence to show that what you see in SWOOP is reflected in what staff think and feel (Employee Engagement Survey) and subsequently in tangible business results (Academic research). Connecting SWOOP measures with Engagement Survey Results Pete Johns, the Digital Employee Experience Manager at roadside assistance organisation NRMA, reported on a controlled experiment. Pete surveyed a staff division for its employee engagement levels in July of 2018. He then created several Yammer groups, which he coached in community building with the help…

Accelerating Teams Adoption with SWOOP – Part 2

How SWOOP can help with Accelerating Adoption SWOOP is an online relationship-centred analytics tool, so it needs Teams operational data to feed its insights. However, as you have seen from Part 1 of this article, when used at the very earliest stages, it is possible for organisations and teams to recognise the danger points as well as the growth markers to help accelerate their adoption rates. In the chart below we have annotated the Microsoft-provided Teams Adoption guidance, with areas where SWOOP can turbo-charge the activity: Project Team and Stakeholders For those organisations that have enabled Teams, SWOOP can identify…

Accelerating Microsoft Teams Adoption with SWOOP

We have observed two different approaches to the adoption of Microsoft Teams; one is to just turn it on and let organic growth happen; the second is the more considered phased rollout, typically adopted for most large–scale enterprise–wide software implementations.   While we might scoff at the first approach as being somewhat reckless, for young organisations staffed by young digital networking natives, it can certainly work. However, for the most part we observe a honeymoon period where after the initial excitement has died, so do many of the teams that were quickly formed, then left lying dormant.   Forming, Storming, Norming and Performing   At SWOOP we…

Becoming a high performance, agile organisation (Performing)

In this final article in our series on building high performance teams with SWOOP for Teams, we look beyond the single team to the network of teams; or what we refer to as the “Team of Teams”. We look at how three SWOOP Enterprise functions, in particular, provide a facility whereby the organisational leaders can measure and track their journey to becoming a more agile organisation.   Team of Teams   The term ‘Team of Teams’ was coined by Bill Drayton to describe a new form of organisation based around teams he created for his non-profit firm Ashoka. The intent was to base the organisation around a constellation…

My team is established, now I want to step back and let the Team run itself (Norming)

This is the third post in a series of practical tips on how to successfully adopt Microsoft Teams in your workplace. Nirvana for teams is one where leadership can be shared across all members; members are all connected to each other by frequent two-way interactions; enabling the team to swiftly adapt to new conditions and sustain a consistently high level of productivity. Team outcomes are owned by the whole team and not just one or two members.   In reality, few teams reach this ideal state of 100% two-way relationships (reciprocity). Obviously, the larger the team the harder it is to achieve this…

What Sort of ‘Team’ should I be aspiring to? Should I be on Microsoft Teams or Yammer?

This is the second post in a series of practical tips on how to successfully adopt Microsoft Teams in your workplace. Microsoft Teams has been established as the collaboration hub for Office 365 and will often become the first port of call for those looking to collaborate online. The more mature Yammer platform is now positioned for ‘Outer Loop’ enterprise-wide collaboration. The grey area between a ‘Public’ Team and a Yammer Group is, however, ever present.  Our own position is that Public groups are best hosted on Yammer, with the expectation that the Yammer growth path will provide features more…