Case Studies

Read these case studies and stories about how people are using SWOOP to drive the value and adoption from their enterprise social networks.

Diageo

Executive engagement – the key to a successful ESN network

How to you become one of the world’s best Yammer networks? The answer is executive engagement.

For global drinks company Diageo, the makers of Johnnie Walker, Bailey’s, Guinness, Smirnoff, J&B and many more spirit and beer brands, it’s all about leading by example.

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TAFE NSW logo

From the classroom to managing director – How Australia’s largest tertiary educator keeps connected

The man responsible for running Australia’s largest tertiary education organisation is regarded as a bit of a rock star by his 20,000 or so staff.

Using Workplace by Facebook, TAFE NSW managing director Jon Black is busy building relationships with his frontline staff, whether they’re in the northern New South Wales beach town of Ballina, at the gateway to the Snowy Mountains in Cooma, or in the outback mining town of Broken Hill.

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KFC Finds Swoop Analytics ‘Finger Lickin Good’

KFC has purchased the SWOOP Dashboard to provide business insights from its Yammer usage.

The SWOOP Social Network Analytics dashboard was developed by software startup SWOOP Analytics to assist all staff, not just managers, to enhance their collaborative performance.

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Engaging Online = High performance


New research at Griffith has revealed a direct correlation between student activities on enterprise social networks (ESN) and their academic grades.


The study examined the habits of online postgraduate students and how they engaged with Microsoft’s Yammer network to share ideas and collaborate with other students and academic staff.

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NRMA-Logo-1

Connection in Isolation


Down in Invercargill, the southernmost city in New Zealand and one of the most isolated in the world, there are three employees running a busy car rental branch. Rarely do they work together as a team. Mostly it’s a passing update and a quick “hello” during a shift changeover.


Yet, these three workers are some of the best-connected employees in their multi-national company of thousands.

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