Enterprise Social Networks: An Alternative to Major Cultural Change Programs?
I've written before about how we need to move beyond the ubiquitous “culture survey” into real-time digital sensing, where we draw cultural assessments from how employees actually behave online. The approach is very much in line with HR guru Josh Bursin’s future Employee Engagement 3.0 framework, which intimates a movement from annual surveys (1.0), to Pulse Surveys (2.0) to real-time human behavior analytics (3.0).