Why Workplace is Changing the Way Retail is Conducted

The world’s largest private employer, Walmart, has signed up with Workplace by Facebook. It means 2.3 million employees are now able to connect and collaborate across the entire organization. Why did the king of retail align itself with Workplace, Facebook’s relatively new venture into enterprise social networking? Because the retail industry is being disrupted and its only defense is to disrupt itself. Traditionally, retail has been one of the major employers globally. It’s now one of the most affected by digital disruptions, including online shopping and virtual supply chains. The pressure for the retail sector to innovate and change has…

Five reasons you should update your staff profiles in SWOOP

For most large organisations, it’s an absolute pain to keep your staff directory up to date. Staff profile data tends to be spread far and wide across different systems, be they human resource data bases, email directories, payrolls and the like; with no single up-to-date repository one can rely on. Believe me, the journey is worthwhile for many reasons. In this post we are selfishly addressing our SWOOP customers and prospects.  SWOOP is founded on the science of social network analysis (SNA). Value from SNA is achieved by identifying the relationship connections between individuals. The follow-up core value then comes…

What does AI have to say about the Trump vs Turnbull Leak?

Our weekend papers were filled with transcripts of the ‘robust’ conversation had between President Trump and Australian Prime Minister Turnbull on the issue of refugees. Some commentators were concerned about how ‘leaky’ the Trump administration had become. Others welcomed the transparency afforded by the transcripts, allowing the public to see beneath the public personas that many leaders are adept at maintaining. One thing is clear however, increased digitisation is providing us with at least the technical capability to track virtually everything anyone says to each other over digital channels. Stopping the leaks through purely governance mechanisms alone is like pushing…

Real Time Talent Identification

There is something seriously wrong with how organizations are going about identifying talent in their organizations. Substantially, most organizations today treat their staff as objects sitting on the warehouse shelves waiting to be picked off. The HR department will have devised capability characteristics that can be assigned to each individual using some tenuous process, so that they can be placed in the right shelf with similarly categorised staff. Some specially classified staff may merit a shelf of their own and therefore may be especially attractive to those fortunate enough to have been picked off the shelves earlier. Some of the…

Stanford Peace Innovation Lab values SWOOP Insights

SWOOP Chief Scientist Dr Laurence Lock Lee recently met with Mark Nelson, who co-directs the Stanford Peace Innovation lab at Stanford University with behavior designer, social entrepreneur and mentor capitalist, Margarita Quihuis. Mark identified SWOOP’s ability to surface operational insights from interactions conducted in social networking platforms like Workplace by Facebook and Yammer, to enable a whole new level of research potential. Their current focus is on gender diversity, a big issue in Silicon Valley. He noted that many current gender diversity policies are doing more harm than good. This is where SWOOP operational data can be used to truly…

How a three-year-old Sydney analytics startup SWOOP landed an “amazing” partnership with Facebook

A write up of our recently announced Analytics Partnership with Workplace by Facebook. Published originally  on Smart Company  A Sydney-based analytics startup that has been operating for just three years has landed an “amazing” partnership with social media giant Facebook through its Workplace platform. Dr Laurence Lock Lee and Cai Kjaer founded SWOOP Analytics in 2014 after working in the analytics and consulting space for more than 30 years. The two joined forces to create SWOOP as an analytics solution for businesses wanting to drive employee engagement, and landed a partnership with Microsoft soon after launch. “There’s a lot of…